Infrastructure Technical Specialist

Volvo Information Technology Aktiebolag / Supportteknikerjobb / Ospecificerad arbetsort
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The Infrastructure Technical Specialist will be part of the Global Windows Server team. This team ensures that our products comply with given specifications and meet customer quality and service requirements in run-time.

Main responsibilities
Secure quality in operation

Secure Lifecycle management of the Windows server environment

Performing root cause analysis in complex environments and providing timely diagnosis of problems

Take lead in investigations and pre-study:s

Participate as SME in RFP:s

Verification, testing and documentation of the developed products in production environment

Vendor contact and escalation

Producing and reviewing documentation

Managing product defects for the products in scope

Give input to the budget process for development and operations activities

Proactively propose changes which; cut cost, reduce lead-times or improve quality of our deliveries.

Responsible for ensuring that our run-time server deliveries comply with given specifications and customer quality requirements.

Competence requirements:

Extensive Windows Server platform knowledge

Experience from ITIL

Experience from server operation in an enterprise environment

Experience from operation of business critical HA systems

Experience from performing root cause analysis

Overall knowledge of different IT architectures & network
topologies.

Knowledge in IIS, clusters and storage systems is an advantage

Personal characteristics:

Customer oriented, flexible and ability to work with a wide range of tasks in a structured manner and deliver according to agreement

Practical and pragmatic - ability to make things happen; decisive and determined to follow through with change initiatives; hands-on; results-oriented; energetic; problem solver

Strategic interest - understanding of long-term objectives of the organization as well as short-term tactical actions to steer the organization to achieve operational excellence.

Confident, reliable and inspired by working in a fast and changing international environment.

Strong interpersonal and relationship-building skills - A committed team player with proven ability to develop and maintain internal and external relations

Good knowledge in English language, both spoken and written

Education and/or Experience Recommended

Bachelor or Master degree in Computer Science or similar
In return we can offer:

You get an opportunity to work together with highly skilled colleagues in an exciting, global environment which provides a big opportunity to develop both professionally and personally. You will work in close collaboration with our customers and infrastructure teams.

At Volvo IT we are actively working to establish groupings that will take maximum advantage of the strength inherent in differences in knowledge, experience, age, gender and nationality, etc. We find that well balanced working groups increases group dynamics, creativity and new approaches to solutions.

You must share our core values Professionalism, Respect and Spirit

For more information, please contact:
Fredrik Wanderydz, Manager - Windows Server Operations & Production Planning, phone +46 31 322 26 64

Union Representatives:
Thomas Åberg, Unionen, phone; +46 31 322 53 95
Christer Jonsson, Akademikerna, phone; +46 31 322 27 28
Anneli Mattsson, Ledarna; phone +46 31 3229391

Publiceringsdatum
2013-03-27

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2013-04-21
Klicka på denna länk för att göra din ansökan
Ansökan kan tyvärr inte göras via e-post.

Företag
VOLVO INFORMATION TECHNOLOGY AKTIEBOLAG

Adress
VOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
40508 GÖTEBORG

Kontorsadress
ASSAR GABRIELSSONS VÄG
GÖTEBORG

Övriga kontaktuppgifter
Telefonnummer: 031-667000

Jobbnummer
1506064

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