Influencer Marketing Coordinator/ CS agent Japan: Interim - Poster Store Sverige AB - Organisationsutvecklarjobb i Stockholm
Influencer Marketing Coordinator/ CS agent Japan: Interim
Poster Store Sverige AB / Organisationsutvecklarjobb / Stockholm
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We are a young startup with 70 employees between 20-40 years. The company was founded in 2016 and started its journey in Stockholm, Sweden but is now active in 28 countries. The company is rapidly growing and every year has brought new big steps forward in our development. The company culture is shaped by motivated employees that strive every day to be the best in the world with everything they do. If you wish to learn from the best, grow, create great value and become the best marketer in the world - then Poster Store is the right company for you. We are data driven, continuously improve our way of working, always analyze and evaluate all new data to use for the next iteration of improvement.
About the role
You probably have experience in marketing, media and communication field or equivalent. To fit in this role, you are a service-oriented, committed and driven person who makes things happen. We also believe that you have a mind for details while enjoying a high pace and enjoy working in an entrepreneurial environment. As we are a small company in rapid development, it is a lot that is changing and improving over time. Therefore, you will find good opportunities to improve and develop your own workplace and work description.
Your main responsibilities and duties will include but are not be limited to:
Identify and build long-term relationships with Influencers and Bloggers for the Japan market with a focus on social media channels such as Instagram YouTube and blogs.
Establish, build and maintain influencer network according to brand and campaign objectives
Project management skills: Serve as the day-to-day influencer contact for clients and influencers; managing deadlines, content reviews, contracts and various requests ensuring they are delivered to the highest standards
Continuously monitor, manage, and optimize influencer collaborations to ensure that objectives are met
Follow-up, gather insights, and evaluate our influencer collaborations to understand ROAS.
Research relevant industry experts, competitors, target audience and users
Monitor and stay up to date with the latest social trends and best practices

Customer service:
Assist customers by email with their inquiries regarding products, orders, payments, returns, claims and shipment.
Ensure all customer issues are addressed in a timely and efficient manner.
Ensure best individual service to collect as many as possible great Trustpilot reviews and ensure the best score and among all competitors.
Make sure all information goes to the right corporate interfaces.
Take care of product returns and make sure logistics are running smoothly.
Actively initiate improvements regarding processes and solutions.
Helping out in other markets if needed.

Further:
Translations for new product content, newsletters and website
Further marketing related tasks and projects as per company directions
Extend your help with other tasks if necessary

Your Profile
Knowledge in marketing, communication, PR or similar is preferred.
Strong planning and organizational skills.
Basic understanding of project management, and able to manage your time effectively.
A goal-oriented person who has a passion for their work, is able to follow processes and to stick to strict time slots outlined to achieve your goals.
You are familiar with the use of Google Sheets and Google Docs.
You are on a native level in Japanese.
Swedish is a plus but not a requirement.

Who are you?
You are self-motivated, self-managing and learning, and a driven team player with the ability to engage with others. Your integrity is on a high level with an ethical behaviour following our code of conduct.
You are a strong team player who puts the team and the organization's needs at the forefront in order to maintain a great team spirit as well as delivering high results.
You take responsibility for finalizing working tasks due to deadline and have a good mindset in keeping your work structured.
With an attentive eye for details and your eager to take initiatives to develop processes, you are constantly contributing to our flourishing business. Furthermore, you thrive and enjoy working in a start up and fast-paced environment. You are able and like to think outside the box.
Personal fit will be of great importance in this recruitment, as we are actively working to build a team with diverse experience, gender and background.
We provide excellent opportunities for the right candidate to grow and develop so that you feel empowered to bring your best self to work each day. We believe that what you need to succeed is a great mindset and a will to become the best and keep improving.

Extras that come with the role
Paddle or Crossfit during working hours each week.
Monthly after works.
2-3 times corporate big events per year (such as go-kart driving, VR gaming, Christmas dinner).

Salary
This is an interim role with a 10 months contract.
Salary is set individually depending on previous work and educational experience.

Publiceringsdatum
2021-02-26

Så ansöker du
Sista dag att ansöka är 2021-03-28

Adress
Poster Store Sverige AB
Birger Jarlsgatan 41A
11145 Stockholm

Jobbnummer
5599064

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