Incident Manager to our global customer
Poolia Sverige AB / Supportteknikerjobb / Stockholm
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We are looking for 2 Incident Managers (IM) who wants to work with Incident Management at one of the biggest fashion companies. The assignment will start in the beginning of June and will run until December
The IM will work in a team that handles, coordinates and follows-up on prioritized Incidents in a global environment. The IM will communicate with internal groups as well as with external vendors. The IM likes to be a part of the action and thrives with the challenges of coordinating resolver-groups, ensuring the information flow to concerned parties such as leaders, system responsible and vendors.
The IM will have a large part in helping out in choosing the correct solutions in situations where minutes, if not seconds, count.
Publiceringsdatum2014-05-28Dina arbetsuppgifterThe IM will work in a team that handles, coordinates and follows-up on prioritized Incidents in a global environment. The IM will communicate with internal groups as well as with external vendors. The IM likes to be a part of the action and thrives with the challenges of coordinating resolver-groups, ensuring the information flow to concerned parties such as leaders, system responsible and vendors.
The IM will have a large part in helping out in choosing the correct solutions in situations where minutes, if not seconds, count.
Utbildning/erfarenhet
• At least 1-2 years previous experience as an Incident Manager
• ITIL v.3 certified
• Knowledge and experience of large, global organizations
• Good verbal and written communication skills in both Swedish and English
• Leadership experience
As a person, you:
• Are a Team player
• Are service-minded
• Are Communicative and find it easy to interact with people
• Enjoy working in a high-paced work environment with new challenges on a daily basis
• Are structured
• Are straight-forward and takes your responsibility to use feedback as a tool to grow and to help develop people around you
Förmåner
We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.
As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.
Företagsbeskrivning
Poolia is a leading Recruitment Consultancy, located in more than 20 cities in Sweden, Denmark, Finland, Germany and the United Kingdom. Poolia performs temporary staffing and permanent placement assignments within Accounting & Control, Banking & Finance, IT & Technology, Office, Human Resources, Payroll, Engineering, Sales & Marketing, Law and Life Science. In 2010 net sales totalled 13g million Euro. Poolia was founded in 1989 and has today more than 2.000 employees.
Sluttext
Please apply by registering your CV here on our website. Click on the "Ansök" button to the right of this advertisement. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail adress is registered.
Poolia is a registered staffing agency, meaning that we comply with the requirements set by Bemanningsföretagen - the Swedish Association of Staffing Agencies.
Language
en-GB
Arbetstider och omfattningHeltid Visstidsanställning
ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2014-06-20
Vi föredrar ansökningar via webben
Ange följande referens när du ansöker: 38184
Klicka på denna länk för att göra din ansökanKontaktRebecka Ekberg
rebecka.ekberg@poolia.seFöretagPoolia Sverige AB
AdressPoolia Sverige AB
Kungsgatan 57A
10124 Stockholm
KontorsadressKungsgatan 57A, Stockholm
Jobbnummer 1892690
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