Inbound Customer Service for Online Fashion Stor
Bzt Fashion AB / Butikssäljarjobb / Malmö
2012-06-07
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➡️ Klicka här för den senare publicerade platsannonsen "Inbound Customer Service for Online Fashion Stor" (publicerad 2012-06-08) ⬅️
Visa alla butikssäljarjobb i Malmö,
Burlöv,
Lomma,
Staffanstorp,
Vellinge eller i
hela Sverige Visa alla jobb hos Bzt Fashion AB i Malmö,
Ängelholm eller i
hela Sverige Job Description:
You will provide personalized customer service of the highest level to our customers for all our
brand shops in our Customer Service team. We would like our customer service agent to be
bilingual in at least two of the languages mentioned above and to be a native speaker.
Main Job Tasks and Responsibilities
Answer inbound calls to assist customers' inquiries
Research required information using available resources and systems
Handle and resolve customer complaints
Provide customers with product and service information
Identify and escalate priority issues
Route calls and emails to appropriate resource
Follow up customer calls where necessary
Translating product descriptions from English to your language
Education and Experience
Bilingual in at least two of the mentioned languages above
Proficient in relevant computer applications including Microsoft office, etc.
Knowledge of customer service principles and practices
Experience in a call center environment and/or fashion retail
Customer service experience in the fashion industry but not required
Good keyboarding skills
General product knowledge of fashion
You will be included in a dynamic and very positive environment of a young company with a rapid
growth.
We are looking for a young person with a strong interest in working with fashion products in one
of the most ambitious e-commerce companies in the Nordics. It is important that you have a
structured and disciplined approach to work and have a high energy level.
Our offer:
For the right candidate this is a unique opportunity to enter a young and successful company with
lots of career opportunities. You will become part of a company with a very strong team spirit and
an informal but highly professional working environment where constant improvement, dedication
and determination are key words. You will be based on our office located very centrally in Malmö.
Contact Information:
Please email your job application along with your CV to
jobs@boozt.com . For additional
information on the position, please contact Anastasia Dewangga to
ade@boozt.com and +46 733
567 848.
Publiceringsdatum2012-06-07Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-06-29
Ansökan kan skickas till e-postadress:
jobs@boozt.comKontaktJohanna Nygren +46 708 997777,
jny@boozt.comFöretagBZT FASHION AB
AdressBZT FASHION AB
Skeppsbron 3 5tr
21120 MALMÖ
KontorsadressSkeppsbron 3
KontaktuppgifterTelefonnummer: 040-128005
E-postadress:
jny@boozt.com Jobbnummer 1266060
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