Image Advisor & Production Coordinator
Looklet AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Looklet AB i Stockholm At Looklet, we are all about the image and we are now looking for an analytical problem-solver with an extra eye for detail to join our Image Control & Production team. You will for sure thrive in this role if you are a curious self-starter who likes to plan and organize workflows, deliver great service, and are structured and thorough in your daily work.
About the position
Your main responsibilities will be timely and professional handling of our production flow and post-production requests from our clients. This will mean working closely and as a bridge between our clients and external Production Departments, to ensure on-point quality, client satisfaction, and on-time delivery. As an Image Advisor & Production Coordinator, your main scope of work will include:
Production Coordination:
• Short and mid-term forecast capacity planning balancing multiple providers, client needs, and volume commitments as well as deadlines
• Performance follow-up focused mainly on image quality and turnaround time
• Lead internal communication on capacity, volume vs forecast follow-up, and potential client implications
• Communication and coordination around product releases, e.g. sending of release notes, etc
Image Control:
• Quality controlling production imagery
• Professional and timely managing of image quality-related requests/feedback from our clients via our internal software
• Standardize and optimize image retouch workflows
• Assembling feedback and training material for our production departments as well as planning and executing trainings
• Running and analyzing performance metrics
As an Image Advisor & Production Coordinator you will collaborate with people specialized in software development, hardware construction, photography, and more that is behind the Looklet magic
What we are looking for
• Experience in single, cross-functional, or client-facing projects
• Basic knowledge of working non-destructively in Photoshop
• Basic user skills in Google Sheets and/or Excel
• Great communication skills in English, both written and verbal
• High school or Upper secondary school graduation
We also find it exciting if you have experience working in an operations department (support, production, etc) or experience working with outsourced partners and/or international clients. Experience in first/second line support is also meriting.
Related roles that we think would do well in this position are retoucher, project manager/lead/coordinator, production lead, operations lead/coordinator, or product specialist.
About Looklet
At Looklet, we challenge traditional e-commerce photography by combining technology, fashion, and photography to create a unique solution. We are a B2B company with world-leading, high-end fashion e-commerce retailers as our clients. The vibe is innovative; the attitude is can-do; the environment is fast-paced and international; and the people are warm, supportive, and prestigeless.
We believe that you will like working at Looklet if you enjoy collaboration, like to get creative, and never settle - because we are always on the move!
Miscellaneous
Reporting to: Head of Operations
Start date: As soon as possible
Extent: 100% (full time) with 6-month probation
Location: Södermalm, Stockholm, Sweden
Remote status: Hybrid (Availability to work on-site on demand is required)
Recruitment Process
In this recruitment, we collaborate with Alva Labs - a modern test tool that allows us to look beyond the CV from the start to find the perfect fit for this role. Once you have sent in your application, you will automatically receive a link to a personality test and a logical test. Both take about 15-20 minutes to complete.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2023-07-26
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Looklet AB (org.nr 556773-6854)
Arbetsplats Looklet
Jobbnummer 7415547
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