IBX Technician III

TeleCity Sverige AB / Supportteknikerjobb / Stockholm
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Do you have experience working within a data centre environment? Or maybe you have customer facing experience and would like to be part of passionate company that is expanding fast and can offer plenty of opportunity? We are now looking for a Data Centre Technician to join our team in one of our market-leading data centres in Stockholm.

Equinix is the world's largest data centre and colocation provider and we have recently announced our 60th consecutive quarter of revenue growth. Our three data centres in Stockholm provide a total of 13,000+ square meters of colocation space to over 175+ companies locally and globally.

At Equinix we look for dynamic, customer and team focused Data Centre Technicians who thrive in a fast-paced environment. A career at Equinix means constant opportunities to learn new skills and grow in new directions. We look for people who are customer service driven and who pride themselves on their technical skills alongside their problem-solving skills and innovative approach.

As a Data Centre Technician, you will be part of a team that is fundamental to our Equinix Operations department. The team provides 24 hours, 365 days per year support to our customers and the data centre by conducting circuit maintenance, installations and advanced testing. They are also responsible for the daily upkeep and operation readiness of Equinix's data centres.

Responsibilities

Installations

Installs customer equipment and cabinets

Cross Connects

Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper and intra-building cross connects
Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
Installs and test IBX Link cross connects using Fluke and JDSU testers

Ticket Management

Determines work priorities from the ticket system queue (eg. Siebel) and ensures adherence to all commitment times

Testing/Troubleshooting

Conducts carrier circuit testing

Documentation/Reporting

Maintains detailed written records of all work activity

Projects

Supports senior staff on large scale projects

Training

Completes all assigned training in a timely manner. Equinix have an in-depth Training and development program designed to help new employees adjust to the workplace successfully, plus on-the-job-training, which helps new starters obtain the knowledge and skills they need to complete their tasks through a systematic training program.

Customer Management

Supports customer satisfaction through timely and precise order execution

Requirements

Essential

Experience in customer service
Experience structured cabling techniques (installation, termination & testing)
Work a shift rota that includes day and night shifts

Desirable

Experience of Cat5e / Cat6a / fiber
Basic understanding of Swedish (not a requirement)

Requirements
Essential

Experience in customer service
Experience structured cabling techniques (installation, termination & testing)
Work a shift rota that includes day and night shifts

Desirable

Experience of Cat5e / Cat6a / fiber
Basic understanding of Swedish (not a requirement)

Equinix is the world's largest data centre and colocation provider and we have recently announced our 60th consecutive quarter of revenue growth. Our three data centres in Stockholm provide a total of 13,000+ square meters of colocation space to over 175+ companies locally and globally.

Publiceringsdatum
2018-03-27

Så ansöker du
Sista dag att ansöka är 2018-04-09
Ange följande referens när du ansöker: Data Centre Technician SWE

Kontakt
Alexandra Hughes D'Aeth Alexandra.HughesDAeth@eu.equinix.com

Företag
TeleCity Sverige AB

Adress
TeleCity Sverige AB
Kvastvägen 25-29
12862 SKÖNDAL

Kontorsadress
Kvastvägen 25-29

Jobbnummer
4049283

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