IAM Specialist
Incluso AB / Datajobb / Göteborg
2026-05-08
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hela Sverige We are looking for a IAM Specialist for a global company in Gothenburg.
Start is in ASAP, 6-month limited contract to begin with, possibility of extension after that.
IAM Specialist - Role Description
We are seeking an identity and access management (IAM) specialist to set up IAM for external users
(customers & agents) which is an enabler to build a modern customer portal where the customer
gets ONE logged in experience. So, when a customer logs in to the customer portal, the customer
automatically has access to other apps it previously has got access to, without having to log-in again
to those. The role requires strong hands-on experience and the ability to work closely with business
and tech teams to deliver reliable, high-quality solutions. We are looking for a results-oriented and
proactive team player that ensures the IAM solution for external users works holistically for the
company, not only for the new customer portal.
Key Responsibilities
• Review and understand current IAM setup
• Map stakeholders
• Collect the technical requirements
• Gather business requirements and business rules
• Define use cases
• Align IAM strategy
Process / Solution
• Ensure it will work holistically for the company's use cases (not only customer portal)
• Define needed process to operate access requests, approvals, admin control, etc
• Define how it will be operated
Technical
• Align IAM architecture
• Set up Entra External ID, make it work for first two concrete use cases
o Customer Portal
o Schedules Application
Collaborate
• Collaborate closely with current IAM tech people and architects
• Collaborate closely with technical foundation team
• Collaborate closely with customer experience and interaction team
Required Skills & Qualifications
Business
• Strong in business analysis to actively seek out business, tech and process requirements
• Stakeholder management
• Process design experience
Technical
• Proficiency in Microsoft Azure capabilities
• Hands-on experience of identity access management
• Experience of Microsoft Entra External ID
Soft skills
• Results-oriented team player
• Holistic mindset, e2e-thinking - focus: make it work as a whole
• Customer experience mindset
• Not afraid to just-do-it to move things forward
Beneficial
• Experience in process design of access requests, approvals, admin control
• Experience of customer portals
• Experience of service design
• Experience of development and architecture
Seniority Expectation and geographical location
• Mid-to-senior level profile with proven hands-on delivery experience
• Able to work independently and take technical ownership
• Strong communication skills and experience working in cross-functional teams
• Must be fluent in English
This is a full-time consultant position in Gothenburg through Incluso. Start is in ASAP, 6 months limited contract to begin with. This role is 100% onsite in Gothenburg.
Please submit your CV as soon as possible since we will review the applications on an on-going basis.
For more information about this role, please contact Kanika Singhal recruiter at Incluso.
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