Head of Operations to Marketplace for Short Term Retail Space

Stockholm Innovation & Growth AB / Chefsjobb / Stockholm
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xNomad is a marketplace for popup stores that connects brands with unique retail & vacant pop up spaces.
There are at least 20.000 vacant spaces in Stockholm right now and we are looking to create popup experiences in all of them.
We've been working with innovative and exciting brands such as Voi, Yaytrade, thepinkco, Skin City, Hansboot and Rossignol.
We are part of the STING accelerator and are Antler alumni. We have raised two rounds of capital and are currently in a stage of rapid growth.
We are looking for a Head of Operations to make up part of this team.
General description and duties:
Researching and contacting on-trend Nordic and international brands and agencies to create awareness of xNomad's Pop Up spaces and services available to them
Formulate business strategy with others in the executive team
Design policies that align with overall strategy
Implement efficient processes and standards
Coordinate customer service operations and find ways to ensure customer retention
Ensure compliance with local and international laws (e.g. data protection)
Oversee the implementation of technology solutions throughout the organization
Manage contracts and relations with customers, vendors, partners and other stakeholders
Evaluate risk and lead quality assurance efforts
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements

Skills & Requirements
We expect the ideal candidates to be:
BSc/MSc in Business, Engineering, Computer Science
Proficient in online research using a variety of tools such as MS Office, G Suite, and Hubspot
Capable and confident speaking to venture capitalists, large brands, agencies, and top-notch property owners
Demonstrable competency in strategic planning and business development
Experience in fundraising will be a plus
Working knowledge of data analysis and performance/operation metrics
Have the ability to juggle a number of projects

We make ideas happen. Work with some of the most inspiring and innovative brands out there.
We are determined to enable more entrepreneurs and brands to get their ideas out in the world. We are building something different.
We will be recruiting on a rolling basis. Interviews will consist of a two-step process where you get to meet the founders and the team. You will also meet with Antler and Sting.

Publiceringsdatum
2019-11-05

Så ansöker du
Sista dag att ansöka är 2019-12-05
Klicka på denna länk för att göra din ansökan

Adress
Stockholm Innovation & Growth AB
Isafjordsgatan 22
16440 Kista

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Stockholm Innovation & Growth AB (org.nr 556489-3781)
Isafjordsgatan 22 (visa karta)
164 40  KISTA

Jobbnummer
4941794

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