Guest Service Host/ess

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Disney Cruise Line is currently looking for a Swedish Guest Service Host/ess

Top 4 responsibilities:
• Provide front desk services for all Guests
• Answer main switchboard calls, appropriately route calls
• Facilitate Guest requests & assist in the delivery of Guest items to staterooms
• Provide Guest information and assistance as needed on Castaway Cay

Job Responsibilities:
• Maintain a cash float of at least USD 500,00, responsible for cash handling, currency exchange and
balancing monies
• Take action and follow through on all Guest issues
• Responsible for computer work associated with Guest transactions
• Assist in any other areas of Guest Services, as required
Required Experience, Qualifications, Education:
• Minimum one year front desk/guest services experience in a high volume hotel or resort ( 200+ rooms)
• Familiarity with front office computer software and proficiency in common software such as MS
Word and Excel
• Ability to work in a fast paced, multi tasked environment
• Ability to deal with difficult Guests and handle multiple situations simultaneously
• Fluent in English, knowledge in Spanish is a big plus

Privilege Level: Petty Officer / Staff
Benefits: Coverage for illness and /or injuries while in the service of the ship.
Berthing: Shared 1 roommate
Travel: DCL organizes and pays for travel
Guest contact: high
Required Footwear: Black Leather Dress shoes - Non athletic / White Athletic shoes - Lace up
Trainers or Sneakers
Reports to: Guest Service Manager
The position might be outside of the EU.

Varaktighet, arbetstid
Tillsvidare
Heltid
6 month on / 2 month off Tillträde
First quarter of 2016.

Publiceringsdatum
2015-10-05

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Interviews will take place from mid of October via Webcam and the headoffoce from Disney Cruise Line in Orlando.
Ansökan kan skickas till e-postadress: recruiting@jobonship.com

Företag
JobonShip Recruiting Agency - Germany

Kontorsadress
Maillingerstrasse 32

Övriga kontaktuppgifter
Telefonnummer: +498951664940
E-postadress: recruiting@jobonship.com

Jobbnummer
2463237

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