Global Technical Support Engineer to IAR Systems
Bravura Sverige AB / Datajobb / Stockholm
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About the job:
This service is a direct recruitment, which means that the recruitment process takes place through Bravura and you are employed directly by IAR Systems AB.
About the company:
IAR Systems is a knowledge-intensive and value-driven truly global company at the top of their industry. They have been providing world-leading software for building embedded applications for more than 35 years, and today over 150,000 developers are using their software. They supply the tools and services that make embedded systems development fast, efficient, and reliable, enabling their customers worldwide to deliver better products to their markets faster.
IAR Systems has 215 employees in 14 offices on three continents. Their headquarter is located in Uppsala, Sweden with sales and support offices all over the world.
They are now looking to extend their product management team and are looking for you how wants to be responsible for one of IAR's profile IAR Embedded Workbench products, the world-leading software development tools with C/C++ cross-compilers and debuggers for 8-, 16-, 32-, and 64-bit microcontrollers in embedded systems.
Tasks and responsibilities:
As a Technical Support Engineer your main task is to manage global customers and queries related to support of IAR Systems products and services. You will be part of a global organization consisting of 23 employees divided into three regions, globally. You'll belong to the Technical Support Team in Uppsala where you also give support to the two other regions when facing problems, they can't solve. Furthermore, you will be an important link between IAR and their customers. If needed and if you or the support team can't solve the issue, you'll be in contact with the development team to receive more information to work with.
• Monitor support requests from IAR Systems' customers to help them bring issues to a resolution.
• Maintain IAR Systems global support system with up-to-date and accurate information, according to company process and policies, and monitor the project execution as assigned while always presenting a professional image.
Education, Experience and Personal characteristics:
For this position you should be able to demonstrate good understanding of C/C++ and embedded systems, either from university, professional or non-professional experience:
• Experience in C/C++ and development/debugging of embedded firmware
• Technical knowledge of key products (Compilers, Debuggers, RTOS's) and embedded industry trends
• Experience with in-circuit emulators
• Fluent in English, written and oral
Merit:
• University degree within embedded systems, computer science or electrical engineering
To be successful in the role we believe you are passionate about embedded systems and you have strong communication skills. You are a team player, yet self-driven in your work. Having a problem-solving approach and to be curious about new fields will be considerable assets for you. You are proactive and service-minded in your work and delivering superior customer value is a top priority for you. Finally, you are business-minded with a sense of business intelligence.
Other information:
Start: Upon agreement
Location: Uppsala
Salary: Upon agreement
Having questions about Bravura's recruitment process? You can find answers to the most common questions by clicking the link: här
Are you curious about how our recruitment process is structured? You can find more information here:
https://www.bravura.se/din-karriar .
If you have questions about the service or about your registration, you are welcome to contact our candidate support on our chat,
info@bravura.se or 08-400 240 50 and we will help you. Specify what position and company you are applying for.
We recommend that you submit your application immediately as we make an ongoing selection. Welcome with your application!
Keywords: Global Technical Support Engineer, tech, IT, information technology, engineering, developer, backend, C++, C, embedded systems, debuggers, compilers, developing, full-time, Stockholm
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2021-10-27ErsättningEnligt överenskommelse.
Så ansöker duSista dag att ansöka är 2021-11-27
Klicka på denna länk för att göra din ansökanFöretagBravura Sverige AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Bravura Sverige AB (org.nr 556752-0803)
Arbetsplats Bravura
Kontakt Victor Rundberg
victor.rundberg@bravura.se 08-40024050 Jobbnummer 6072786
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