Global Support Engineer to Arcam EBM Services

Dfind Science & Engineering AB / Maskiningenjörsjobb / Göteborg
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Global Support Engineer to Arcam EBM Services
Arcam EBM joined GE Additive in 2017 to further strengthen the additive offering with the unique Electron Beam Melting (EBM) technology, for volume production of metal components. Arcam AB was founded in 1997 and delivered the first EBM system in 2003. GE Additive is part of GE, the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE Additive includes additive machine providers Concept Laser and Arcam, along with additive materials provider AP&C.

Imagine working on the front lines of innovative additive technology! At Arcam EBM we aim to provide the highest level of additive manufacturing equipment possible, which means combining the most advanced technology with the best talents, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth. Our market is global with customers mainly in the orthopedic implant and aerospace industries.

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. Given the importance of this role to Arcam's success, this philosophy starts with you. Join us and be part of our journey.

As a Global Support Engineer in our team of 10 great professionals, your overall responsibility is to make sure our customers get the most value out of their products by:

• Being Arcam's expert in using fault finding and root cause analyses on our products
• Establishing best practices and faultfinding methods for Field Service Engineers (FSE)
• Provides support to FSE/customer where the product is highly technical or sophisticated in nature
• Having a big interest and understanding in technology and technical products
• Analytic troubleshooting skills to understand, document and communicate root cause analysis
In your role, you will also act as SME-Subject Matter Expert including:

• Being a project member in customer projects
• Being a project member in product development projects
• Be part of system validation and give recommendation to Project Management Office (PMO)
• Give support to Arcam Academy for basic, advanced, expert and customized sessions

We offer
A fun, flexible and technically advanced environment with interesting customers. It's a full-time position with a wide variety of added employee benefits, including bonus, flexible working hours, health and pension insurance benefits.

We offer you an exciting and global working environment which will give you valuable experience and contribute to your future development. You will have the opportunity to interact with highly committed colleagues from different cultures. We strive for gender balance and believe that actively prioritizing a high level of diversity in our workforce creates competitive advantage. We are growing and in August we will move to a new and modern facility in Mölnlycke.

Requirements

• Technical education, preferably a B.Sc. in Mechanical Engineering or equivalent
• Previous hands-on experience in working with support as a service technician, engineer or mechanical designer
• Experience in troubleshooting mechanical and electrical systems, PLC and PC.
• Knowledge of production engineering and/or materials is an advantage
• You master English in speech and writing and knowledge in other languages are meritorious
• Driver 's license
• Willingness to travel occasionally

Contact
In the recruitment process we are collaborating with Dfind/Randstad Engineering. If you have any questions regarding the position you are welcome to contact responsible Senior Recruitment Consultant Monica Willeborg at +46 72 988 94 19 or by e-mail: monica.willeborg@randstad.se [ mailto:monica.willeborg@randstad.se ]

Dfind Science & Engineering is part of Randstad, a global leader in the HR services industry. First of June, Dfind Science & Engineering change name into Randstad Life Sciences and Randstad Engineering.

Interviews will be held continuously. To apply, please register your application as soon as possible at dfind.se/science-engineering but no later than June 9th.

Apply now and join our team!

Varaktighet, arbetstid
Heltid Tillsvidare

Publiceringsdatum
2019-05-31

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2019-06-09
Ange följande referens när du ansöker: 201224844
Klicka på denna länk för att göra din ansökan

Kontakt
Monica Willeborg

Företag
Dfind Science & Engineering AB

Adress
Dfind Science & Engineering AB
Södra Hamngatan 35
41114 GÖTEBORG

Kontorsadress
Södra Hamngatan 35, 41114 GÖTEBORG

Jobbnummer
4810523

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