Global Resolution Leader
AB Tetra Pak / Chefsjobb / Lund
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hela Sverige At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.
Job Summary
We are looking for a Global Resolution Leader in Solution Support within TechX - CIR - Services, who will drive Root Cause Analysis (RCA) for the company's most prioritized Processing issues.
In this role you will be an individual contributor who will structure a detailed understanding of the customer problems and lead the root cause analysis (RCA) to why issues occur.
This position is permanent and based in Lund, Sweden, but you will work in a global arena. You will travel approximately up to 20% of your time.
What you will do
As our new Global Resolution Leader, you represent the Markets for their top issues in the way that you are their voice centrally and ensure full understanding of the customer situations and what is required to close the issues.
You will focus on:
Drive resolution and root cause analysis for Accident & Incidents and complex escalated issues.
Act as Ambassador for structured Problem-Solving Methodology.
Drive with Market how to maximize value of local containments and how to proactively prevent issues.
Drive process improvement activities within the area of Issue Resolution.
Communicate/ follow up on issue resolution, deploy group quality methodologies and tools.
We believe you have
We are looking for a quality focused and structured person. For sure, you like challenges, problem solving and possess a positive and openminded way of thinking. You have project management skills; take initiatives and you like to work in a team with varying competencies. In this position, you must enjoy being the expert, sharing your knowledge and inspiring people, and at the same time developing yourself continuously. You have a strong customer focus and are keen to combine this with your technical competence.
Your personal drive is strong and you like taking overall responsibility. Your communication skills are excellent, and you have the ability to build trust and create good relations with global colleagues.
You hold a masater's degree in Mechanics/Mechatronics/Automation Engineer or related field. It is required that you have minimum 5 years' experience working with Processing portfolio within Tetra Pak. It is good if you have PSM advanced certification and a bonus if you possess green belt in Six Sigma.
We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at
https://jobs.tetrapak.com/. This job posting expires on 2023-09-11
To know more about the position contact Davide Gabrieli at +39 059898571
Questions about your application contact Susanne Stålring at +46 46 36 3919
For trade union information contact Unionen/Lisbeth Larsson at +46 46 36 2320 or
Akademikerklubben/Lars Haraldsson at +46 46 36 2533
Så ansöker du Sista dag att ansöka är 2023-09-11
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare AB Tetra Pak (org.nr 556050-0398)
Ruben Rausings Gata (
visa karta)
221 86 LUND
Arbetsplats Tetra Pak
Jobbnummer 8062350
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