Global Field Service Manager
Alfa Laval / Övriga jobb / Lund
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We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. But now we want to be even better! We're looking for a Service Centre Improvement Manager reporting to Global Service Operations. So, what are you going to do today?
Who you are
About the job
Global Service Operations is a team that is supporting our sales and service organization around the globe to improve the customers experience with us. In this position you will work with our Sales Companies around the globe to assess and analyze the current situation and to support them to further professionalize our Field service organizations.You are preferably at our HQ in Lund, Sweden and you will report to Jens Pulczynski, Manager Global Service Operations.
Your main tasks
As a Global Field Service Manager, you will be responsible for capability and safety in our Field Service organizations. You will continuously improve our processes, equipment & tools and define, implement and follow up on a strategy for working digital and smart. Furthermore, you drive competence development together with our competence Manager and create a strong customer focused culture.
Who are you
To succeed in this this role, we see that you are a service and customer minded person with several years of experience of industrial service and have a university degree in engineering or maintenance. We expect that you have been working with change management and working digitally as well as managing field service organizations would be valued.
You have a good level of business understanding, commercial drive and analytical experience. You should have a natural capacity for networking and a social capability to make good connections within and throughout the Alfa Laval organization. You are structured and can enjoy a high variety of tasks in a rapidly changing and growing work environment.
The role will require international travel (40-60 days per year) and the work includes many international contacts. You should be able to use English as a working language, spoken and written, fluently.
What's in it for you
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.
For more information, please contact
Jens Pulczynski, Manager Global Service Operations, +49 171 976 6060,
and for questions regarding the recruitment process please contact
Daniela Borquez, HR, +46 462 89 18 90
Union information
Bodil Arvidsson, SI, +46 462 891 719
Bror Garcia Lantz, Unionen, +46 46 36 69 85
Stefan Sandell, Ledarna, +46 46 36 73 64
Please send your application no later than 5th of May 2019.
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Varaktighet, arbetstid
FULLTIME PERMANENT
Publiceringsdatum2019-04-11ErsättningSALARY
Så ansöker duSista dag att ansöka är 2019-05-05
Ange följande referens när du ansöker: 4-EC03467-90395
Klicka på denna länk för att göra din ansökanKontaktSusanne Hallesius
FöretagAlfa Laval
AdressAlfa Laval
Not Specified
22655 Lund
KontorsadressNot Specified
Jobbnummer 4726217
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