Global customer support in Gothenburg!
Manpower AB / Butikssäljarjobb / Göteborg
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hela Sverige <p>Do you believe in world class customer care? Do you also speak German and have a background in service? Then you might be who we are looking for! Keep reading and send your application today, interviews are held continuously and the position might be filled before the end date.</p>
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<h2 style="display: inline;">About the role: </h2>
The position is at the company's global customer support department as a customer care agent working with 3rd line support cases. It is a high-paced environment where you will have a lot of responsibilities, not only working with your cases but also in different projects together with your team. Here you will have the opportunity to work in a tight group where teamwork is a key component to their success.
Responsibilities:
* Working with 3rd line support cases, over email and phone and being the main contact for German customers.
* Being in contact with different markets and actively working to improve customer service, worldwide.
* Developing and maintaining working relationships with appropriate individuals or groups globally to ensure success in the daily activities.
* A lot of your cases will need high level problem solving and excellent customer service.
* Working in different projects.
The assignment is through Manpower and you will initially be hired as an Manpower employee. The assignment will be between September and January 2019 with good opportunities for extension.
<h2 style="display: inline;">Who are we looking for? </h2>
First and foremost, we are looking for someone with great knowledge and experience of customer service. We would like to believe that you have experience in working with service in some capacity, even if your background might not be in classic customer service. You are a capable multi-tasker and an excellent team player!
* Experience from working with service. If you have worked in 2nd or 3rd line support that is highly meriting.
* High school diploma or GED is required and University diploma is preferred. Studies in communication is highly meriting.
* Native or close to native German and English is required, both verbally and in writing. Experience of using business German and/or English is preferred.
* Must be a team player.
* Strong PC skills, especially Microsoft Office Excel and Word
<h2 style="display: inline;">What can Manpower offer you? </h2>
You will get an opportunity to build your career through Manpower, one of Sweden's largest and best employers. When you become a Manpower employee you will benefit from our enormous network that will give you stability and insurance in your career. We care about your career and want to give you every opportunity to grow through your assignment.
<h2 style="display: inline;">How do you apply? </h2>
It's easy! Just push the apply button and you're on your way. Note that we do NOT accept application through email or mail. Selection and interviews will be helt continuously.
<h2 style="display: inline;">Any more questions? </h2>
You can find most of your answers through Frågor och svar
If you have technical questions regarding your application you are welcome to contact Manpowers Webbsupport, 020-26 51 00.
If you have any other questions don't hesitate to send me an email at
arsaman.bahrami@manpower.se or give me a call, 031-631508.
Varmt välkommen med din ansökan!</p>
Varaktighet, arbetstid
Heltid Permanent
Publiceringsdatum2018-10-22ErsättningNot Specified
Så ansöker duSista dag att ansöka är 2018-11-19
Ange följande referens när du ansöker: 1
Klicka på denna länk för att göra din ansökanKontaktArsaman Bahrami
Arsaman.Bahrami@manpower.se 031-631508
FöretagManpower AB
AdressManpower AB
41104
41104 1480
KontorsadressLilla Bommen 5
Jobbnummer 4416825
Observera att sista ansökningsdag har passerat.