Global 3rd Line Support
Ascom (Sweden) AB / Supportteknikerjobb / Göteborg
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hela Sverige As a System engineer at Global support you will provide 3rd level support for all Ascom regions and growth market partners. As Global 3rd Line support engineer you will be seen as the expert on Ascom systems and solutions. When required provide technical trainings for Ascom 2nd line 1st Line support staff.
As part of a global team international travel will be part of your daily work.
Your main responsibilities in this role will be as following:
Responsibilities Provide 3rd level support for Ascom Regions, growth market partners and OEM Assist, when required, in complex project deliveries/go-live as the system expert Provide trainings for Ascom 1st and 2nd line support staff
Qualifications Relevant engineering degree (Computer, Engineering or Engineering Technology or equivalent training is preferred) Strong IP-knowledge Experience of trouble shooting in mission critical systems Knowledge of VOIP, VoWiFi Knowledge of wireless technologies -VoWiFi, WLAN, GSM/3G/LTE technology CCNA, CCNP or CompTIA certified or equivalent. Fluent in English, additional languages is a merit Knowledge and working experience of project management CWNA certified is a merit
Personal Skills
We are looking for you who is direct and have an open-minded approach to things. You are a strong team player that have the ability to take own initiative and start up new activities. Since you have a lot of internal and external contacts in this role you will need to have a strong costumer orientation and be a great communicator. Further on we believe you are structured, proactive and have a pragmatic attitude.
Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.
Contact and Application
Are you interested in the job? Please submit your application through the "Apply" button.
We will start with selection and interviews in the beginning of the new year, after the Christmas holidays.
Varaktighet, arbetstid
Heltid
Publiceringsdatum2019-11-29Så ansöker duSista dag att ansöka är 2019-12-31
Klicka på denna länk för att göra din ansökanFöretagAscom (Sweden) AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "67789".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ascom (Sweden) AB (org.nr 556336-6292)
Arbetsplats Ascom
Jobbnummer 4979457
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