German speaking training specialist to Klarna
Klarna AB / Butikssäljarjobb / Stockholm
2017-09-28
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➡️ Klicka här för den senare publicerade platsannonsen "German speaking training specialist to Klarna" (publicerad 2017-11-06) ⬅️
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hela Sverige Do people usually tell you that your enthusiasm rubs off on others? Do you have a passion for education, linguistic and a creative streak that's just waiting for an outlet? Great! Then you should keep on reading.
As a Training Specialist for Collection Operations, you will be responsible for education and development, which contains coaching and inspiring our agents and develop their skills in the way we communicate with our consumers.
You will be a part of the Collection Training & Quality team who is focusing on giving every agent at Collection the best opportunities to perform in a great way. The team does this by taking care of education and quality assurance.
The monthly quality assurance together with the evaluation of the results, feedback to the team managers and agents, as well as developing coaching plans, will be a big part of your daily work, but you will also be working with our e-learning system, making sure that we have up-to-date educations that capture the agents and make them learn in an engaging way. You will manage the whole process by creating educations and coaching our agents.
Who you are...
You are pedagogical and down to the point, with excellent German and English communication skills, both written and spoken. You have the ability to capture an audience and you quickly gain trust from others. Creativity comes naturally to you, and you strive to create and teach material that educates and develops others. It is meritable if you have experience from working with educations, creating online content or education material in particular. You are well experienced in working with Excel. It is also valuable if you have prior knowledge in programs such as Adobe captivate and other animation programs.
If this sounds like the perfect fit for you, please send us your application in English as soon as possible, but no later than 2017-10-19. Selection and interviews will be held continuously.
You are pedagogical and down to the point, with excellent German and English communication skills, both written and spoken. You have the ability to capture an audience and you quickly gain trust from others. Creativity comes naturally to you, and you strive to create and teach material that educates and develops others. It is meritable if you have experience from working with educations, creating online content or education material in particular. You are well experienced in working with Excel. It is also valuable if you have prior knowledge in programs such as Adobe captivate and other animation programs.
Klarna was founded in Stockholm 2005 with one mission: to make it easier for people to buy online. Today, Klarna is one of Europe's fastest growing companies, with about 1400 employees within 18 markets - and we keep on growing.
Publiceringsdatum2017-09-28Så ansöker duSista dag att ansöka är 2017-10-19
Klicka på denna länk för att göra din ansökanFöretagKLARNA AB
AdressKLARNA AB
Sveavägen 46
11134 STOCKHOLM
KontorsadressSveavägen 46
Jobbnummer 3722862
Observera att sista ansökningsdag har passerat.