?German speaking Customer Relations

Fyndiq AB / Butikssäljarjobb / Stockholm
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German speaking heroFyndiq is an online marketplace that offers 300,000 products to bargain shopping consumers, and a marketing channel for e-merchants who want to increase their sales. Thanks to our fabulous bargains we now almost have 800 000 customers!

We love our customers.

We love and cherish our bargain shoppers. We want our customer to receive their bargain and be happy but sometimes something goes wrong. Not to worry, we will quickly take care of them and solves it with our service superpowers. That is what we do at the Customer Relations team, we are our customers savers and take care of them, whatever they might need from us. And now our team need to grow with some more German speaking service heroes.

We are kick-ass in what we do!

We integrate with our customers and merchants, meaning our customer only need to contact us and we will then manage all the communications with merchants, postal office, wherever the inquiry leads us to.

You know when you have a question after shopping online and you think “hey, I better contact customer service” thinking everything will be alright now. Then you receive a message with a response like “thank you for shopping, please contact relevant merchant”. Now that’s not very helpful, is it? This is something you will never experience at Fyndiq.

Our customers only need to speak to us at Fyndiq and we will then get back to them after solving the inquiry. We take care of our customers and we take pride in handling inquiries in a professional and personalised way.

To summarise it all, we don’t only provide a service from the time a customer clicks on a product and makes a purchase, we also take care of our customers until they are ok and don’t need us anymore.

We are going launch in Germany and want our German customers to have the same service. Are you our German speaking hero? Go ahead and apply and if you have any questions email me, Elinor, on elinor.taiwo@fyndiq.com .

Want in on a secret? My colleagues and I will see to it that your relocation over to us is as smooth as hitting green lights in every zebra crossing you pass. And if you already live in Stockholm let’s just have a fika and chat about all the other things.

What about this Fyndiq?

In 2014 Fyndiq was announced one of Europes’ fastest growing tech startups and since the five founders’ launched the marketplace platform in 2010 Fyndiq has managed to break even, close an investment round of 150 MSEK and is now preparing to cross boarders and turn internationally. Currently, we’re 80 left and right-brained talents (that number will change as we’re averaging on 2 new fyndians per week), who all shape the unique and exciting work environment we take part of. Hey, we believe that if we’re going to spend 5 days a week at work, it’s sort of important to have great colleagues, a nice office and an interesting company culture.

Publiceringsdatum
2015-03-31

Arbetstider och omfattning
Heltid Anställningstid enligt överenskommelse

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2015-05-31
Klicka på denna länk för att göra din ansökan

Kontakt
Elinor Taiwo 072-507 57 19 elinorto01@fyndiq.se

Företag
Fyndiq AB

Adress
Fyndiq AB
Alströmergatan 20a
11247 Stockholm

Kontorsadress
Alströmergatan 20a 11247, Stockholm

Övriga kontaktuppgifter

Jobbnummer
2229199

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