German & English speaking service desk analyst

Atea Sverige AB Malmö / Supportteknikerjobb / Lund
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Duties
You now have the opportunity to become a part of Atea and our wonderful team of IT-analysts/-technicians. We are looking for a German and English speaking service desk analyst who will work in one of our customers service desk. The perfect candidate for this position is fluent in both German and English, and has a great interest in computers and computer peripherals.

It is not necessary that you have prior experience in the field but you need to have a thorough knowledge in computers and peripherals.

You will be working with technical support concerning software and hardware on desktop and laptop computers. In this role you will be a member of an EMEA support team with an ever changing work situation that demands high flexibility and stress tolerance. You strive for a very high level of service and you have great communication skills as well as great patience with customers. The position is located in the Malmö/Lund area in the southern parts of Sweden.

Requirements
• German fluency, both in speech and writing.
• English fluency, both in speech and writing.
• Great interest in computers and computer peripherals.

Desirable
• Prior experience in areas such as Windows OS, MS Office, desktop and laptop computers.
• Knowledge of networking (TCP / IP, DNS, DHCP) and Active Directory (AD).
• Additional language skills can be meritorious. (Ex. Swedish, Italian, Spanish, French and Portuguese)

Personal characteristics
Your personal qualities are very important to us. For you to succeed in the role, we believe that you need to be:
• Curious: You are curious, want to learn and take on new challenges.
• Responsible: You take a responsibility for your assignments, the customer and Atea.
• Service-oriented: You give the customer the very best service at all times.

What we offer
We offer an opportunity for certifications in the Microsoft operating and software suite, where you at your own pace can increase your knowledge. We have a common purpose and goal - to make complex infrastructure solutions easy for our customers. Our core values are very important to us, they are:
• We want more!
• We are passionate about what we do!
• We take personal responsibility and put the team before ourselves!

Application
If you find this position interesting, apply through our E-recruitment system by following the appropriate link.

http://goo.gl/1OTKll

Contact
If you have any question feel free to contact consultant manager Joel Svensson at +46 46 163465 or Andreas Esteves at +46 46 163418.

Publiceringsdatum
2014-09-22

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2014-10-12
Klicka på denna länk för att göra din ansökan

Kontakt
Joel Svensson, Konsultchef 046-163465 (Arbete)
Andreas Esteves, Konsultchef 046163418 (Arbete)

Företag
Atea Sverige AB Malmö

Adress
Atea Sverige AB Malmö
Roskildevägen 1B
21147 Malmö

Kontorsadress
Roskildevägen 1B, vån 5
Malmö

Övriga kontaktuppgifter
Telefonnummer: +46 40 6719180

Jobbnummer
2005108

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