German and English-speaking Customer Support Specialist / MedTec
Bravura Sverige AB / Kundservicejobb / Göteborg
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Bravura is a staffing and recruitment company for organizations that want to find Next Gen Professionals. We have lots of job opportunities, especially for you at the beginning of your career with 0-8 years of experience. Through us, you can work as a consultant or be recruited. Find your dream job - we help you succeed!
About the job:
This recruitment is a direct recruitment that uses Bravura as recruitment partner, you will be employed directly by Glooko.
About the company:
Glooko is a MedTech company transforming digital health by connecting people with diabetes and their health care professionals, enabling telehealth, clinical research, and improved collaboration. Glooko has become an innovative international company with offices in Silicon Valley, Chicago, France, Germany and Sweden. Glooko strives to improve health outcomes for people with diabetes and reduce costs associated with diabetes management. The Support Specialist team in Sweden manages support in nine different languages for the European market and are located in Gothenburg.
Tasks and responsibilities:
As Customer Support Specialist you are part of the team supporting the European market, supporting and advising the product users such as diabetes clinics and patients. You will manage the English and German-speaking support cases by phone and email. As part of your work you could be asked to translate documents, deliver system trainings and might also participate in exhibitions. You work closely with your colleagues but also get the opportunity to take ownership of your work and development.
Education, Experience and Personal characteristics:
• Experience as a customer support agent
• Excellent communication skills in English and German, verbal and written
• Additional language skills in Swedish, Italian and/or French is regarded as very meritorious
• Good computer skills and software understanding, experience from SaaS is meritorious
We believe that you take responsibility for your duties and have a great ability to structure your own work. You have an interest to listen and collaborate with others, which shows in your willingness to help and strive to deliver a valuable solution for the user. You have an awareness of the customer experience and makes sure to ensure customer satisfaction. While perming you work you are aware of the goals and quality standards and put great effort in keeping these.
Other information:
Startdate: As agreed upon
Location: Gothenburg
Salary: As agreed upon
Please complete your application in English.
Thoughts about Bravura's recruitment process? You can find answers to the most frequently asked questions here:
http://bravura.se/min-profil/fragor-och-svar/If you have specific questions about the service, please email
info@bravura.se and someone on the team will help you. Specify the service.
We recommend that you submit your application immediately as we make a continuous selection. Welcome with your application!
Keywords: customer support, customer experience, cuatomer service, technical support, technical, customer, MedTech, German, English, Swedish, Italian, French, Gothenburg, Full-time
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2021-09-30ErsättningEnligt överenskommelse.
Så ansöker duSista dag att ansöka är 2021-10-22
Klicka på denna länk för att göra din ansökanFöretagBravura Sverige AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Bravura Sverige AB (org.nr 556752-0803)
Arbetsplats Bravura
Jobbnummer 6005582
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