Flightradar24 Looking for Technical Support Specialist
Flightradar24 AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Flightradar24 AB i Stockholm Flightradar24 has a rapidly growing network of 20,000+ radio receivers, hosted by volunteers around the world, that collect data transmitted by aircraft. This data is at the heart of the industry-leading flight tracking service we provide to millions of consumers and hundreds of companies.
We are looking for a tech-savvy and service-minded individual to join our Technical Support team to maximize the up-time and coverage of the radio receivers and keep the aviation enthusiasts and professionals around the world who share data (either by hosting equipment provided by Flightradar24 or by using their own equipment) excited and engaged.
This position is open to applicants who can work from our Stockholm, Sweden office. However, remote work or relocation could be considered for candidates with extensive ADS-B equipment, Linux and Raspberry Pi experience.
What you'll do
Provide tech support on ADS-B hardware and software related issues
Write bug reports and escalate issues to the development team when necessary
Proactively reach out to data sharers to help them maximize receiver up-time and coverage
Monitor online forums and social media channels and join relevant discussions
Passionately advocate for improvements in our data sharing ADS-B software and hardware
Who you are
Passionate in helping others and creating support experiences that wow our data sharers
Familiar with Linux operating systems and Raspberry Pi devices
Interested in consumer electronics, including troubleshooting and an eagerness to learn about new technologies
Have experience in customer support
Have excellent English skills (written and verbal). Extra points if you speak another major language, especially Japanese or French
Good-to-haves
Experience installing and configuring radio receiver equipment, ideally ADS-B receivers
Aviation interest
Experience managing social media accounts and/or online forums
About Flightradar24
With over 2 million daily users, Flightradar24 is the world's most popular flight tracking service. Our app regularly tops the App Store and Google Play charts and Wall Street Journal refers to Flightradar24 as the "Facebook of aviation". We also offer a wide range of commercial services and customers include many of the largest names in aviation.
We're constantly adding new services and improving existing products. To help us meet those challenges, we're looking for creative, collaborative and tech-savvy applicants to join us. Benefits of working at Flightradar24 include:
Opportunity to impact a service with millions of end users from all around the world
Flexible and social work environment with free beverages, fruit, and snacks
Modern office in the heart of beautiful downtown Stockholm, Sweden
Being part of a diverse team with 15+ nationalities and 5 continents represented
Publiceringsdatum2019-12-16Så ansöker duSista dag att ansöka är 2020-01-15
Klicka på denna länk för att göra din ansökanAdressFlightradar24 AB
Kungsgatan 12-14
11138 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Flightradar24 AB (org.nr 556895-1213)
Kungsgatan 12-14 (
visa karta)
111 38 STOCKHOLM
Jobbnummer 5004703
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