Flightradar24 Looking for Subscription & CRM Manager
Flightradar24 AB / Organisationsutvecklarjobb / Stockholm
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hela Sverige Visa alla jobb hos Flightradar24 AB i Stockholm We are looking for an analytical Subscription & CRM Manager with a proven track record to help us grow the number of Flightradar24 subscribers by continuously:
Improve the free-to-paid user conversion rate
Combat churn
Increase the win-back rate
Are you passionate about data, experimentation, and driving growth for the world's leading flight tracking app? If so, this role is for you.
The position is open to applicants who can work from our Stockholm, Sweden office as well as to applicants who are interested in working remotely with occasional travel to Stockholm.
What you'll do
With a hands-on approach, drive all subscription activities from activation to retention, winback, and upsell
Devise and execute a CRM strategy to allow for scalable cross-channel (in-app, push, email, and web) communication to millions of users designed to improve subscription metrics
Ensure that the right data infrastructure is in place to enable analysis of user behavior, scientific experimentation, and targeted promotions
Dig into large data sets across the customer life-cycle to identify trends, gaps, and opportunities to grow the number of subscribers
Collaborate with our Product, Design and Engineering teams to deploy data-driven and hypothesis-based experiments
Blend data with a deep understanding of user needs, habits, and perceptions developed through targeted interviews, usability studies, and customer feedback
Collect, analyze, and report subscription data, metrics, and KPIs
Report directly to CEO
Who you are
Proven track record of successfully managing a digital subscription service (B2C and/or B2B) - preferably available on the App Store and Google Play
Experience leveraging a CRM platform to deliver the right message, to the right user, at the right time, through the right channel
Comfortable measuring voluntary/involuntary churn and developing product marketing efforts to improve retention
Proven track record of designing effective experiments
Comfortable analyzing large amounts of data to find actionable gold nuggets
Experience working with real-time developer notifications (Android) and/or server-to-server notifications (iOS)
Bachelor's degree or above preferably in Computer Science, Engineering, Physics, Math, Statistics, Business, or Economics
Excellent English verbal and writing skills, Swedish is not a requirement for this role
About Flightradar24
With over 2 million daily users, Flightradar24 is the world's most popular flight tracking service. Our app regularly tops the App Store and Google Play charts and our data is regularly cited by major media worldwide. We also offer a wide range of commercial services and customers include many of the largest names in aviation, including airlines, airports and manufacturers.
We're constantly adding new services and improving existing products. To help us meet those challenges, we're looking for creative, collaborative and tech-savvy applicants to join us.
Benefits of working at Flightradar24 include:
Opportunity to impact a service with millions of end users from all around the world
Flexible and social work environment with free beverages, fruit, and snacks
Modern office in the heart of beautiful downtown Stockholm, Sweden
Being part of a diverse team with 15+ nationalities and 5 continents represented
Publiceringsdatum2019-11-13Så ansöker duSista dag att ansöka är 2019-12-31
Klicka på denna länk för att göra din ansökanAdressFlightradar24 AB
Kungsgatan 12-14
11138 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Flightradar24 AB (org.nr 556895-1213)
Kungsgatan 12-14 (
visa karta)
111 38 STOCKHOLM
Jobbnummer 4954745
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