Finnish-speaking Operations Associate Avida Finans
Bravura Sverige AB / Backofficejobb / Stockholm
2025-05-16
Visa alla backofficejobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Bravura Sverige AB i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Do you enjoy combining customer service with administrative tasks in a fast-paced and collaborative environment? Are you fluent in Finnish and want to work in a Nordic role at a growing financial company? Then this might be the right opportunity for you!
About the job This position is a direct recruitment, which means the recruitment process is handled by Bravura, and you will be employed directly by Avida Finans
Om the Company
Avida is a rapidly growing credit market company offering financial services to consumers and small to medium-sized businesses across the Nordic region. The company specializes in credit cards, consumer loans, and business financing - with a strong focus on delivering a seamless customer experience, both digitally and personally.
Since 2024, Avida has been undergoing an exciting transformation following the acquisition of the credit card business from Santander Consumer Bank in Sweden and Norway, as well as the sales finance operations connected to Elkjøp in Norway and Elgiganten in Sweden.
Avida's head office is located in Stockholm, with additional offices in Oslo, Helsinki, and Stavanger. In this role, you'll be based in their bright and modern office on Södermalm, Stockholm, working closely with colleagues from across the Nordic region.
Job Description
As an Operations Associate, you will be part of a Nordic team that handles customer and partner communication, loan applications, and a variety of back-office tasks. The role has a strong customer service focus, particularly via phone, and includes light credit handling and administrative duties. Your primary market will be Finland but you will also collaborate across regions.
Key responsibilities include:
Respond to incoming inquiries from customers and partners via phone, email, and chat
Support customers throughout the entire loan process - from application to payout
Conduct basic credit assessments and verify customer income and documentation
Administer payments, insurance cases, card claims, and service agreements
Ensure compliance with legal requirements and internal policies
Collaborate with internal teams and external partners across the Nordics
Education, Experience & Personal Qualities
Previous experience in customer service - ideally within the financial industry
Comfortable working in administrative systems and with structured processes
Experience in loan or credit handling is a plus
Fluent in Finnish, spoken and written. Proficient in English, Swedish or Norwegian is a plus
We are looking for someone who is service-minded, structured, and thrives in a fast-paced environment. You enjoy working on the phone, can work both independently and in a team, and are motivated to contribute to continuous improvement. We value a positive attitude and willingness to learn.
Other information
Start: Immediately, with consideration for notice period Location: Södermalm, Stockholm Salary: According to agreement
Questions about Bravura's recruitment process? You can find answers to the most frequently asked questions here: <a href='
http://bravura.se/min-profil/fragor-och-svar/'>http://bravura.se/min-profil/fragor-och-svar/</a>If you have specific questions about the position, please email <a href='mailto:
info@bravura.se'>
info@bravura.se</a> and someone from the team will assist you. Please specify which position you are referring to.
We recommend that you submit your application as soon as possible, as we conduct rolling selections. Welcome with your application!
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Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2025-11-02
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Bravura Sverige AB (org.nr 556752-0803),
https://www.bravura.se Arbetsplats Bravura
Jobbnummer 9343471