Finnish speaking Customer Service Coordinator
Cochlear Bone Anchored Solutions AB / Bankjobb / Härryda
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hela Sverige Are you experienced in customer service? Do you have experience in processing phone and email customer orders and requests working with an ERP system? Are you looking to do something really meaningful with your skills ? Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to contribute to the research and development of life changing products with Cochlear, an iconic Australian Company, leading the world in implantable hearing solutions.
We have a current opportunity within our Nordic team based here in Gothenburg. The team focus on providing customer service across the Nordics (Sweden, Denmark, Finland and Norway). The role is for an experienced Customer Service Coordinator working within the Customer Service team and will have the key focus to support the Finnish and Swedish current customers, professional customers and future customers.
This role will see you work as part of a team to handle complex enquiries which will require your skills in data accuracy and attention for detail, coordination of order and delivery of our products to customers or clinics, handle and report complaints, processing of service requests and invoicing and assist with planned sales events and campaigns. Overall this is a role which you can utilize your time management, data accuracy and strong customer service skills to work in a role which will be rewarding for you as you get to work with a great team and customers.
Why is this role right for you?
You have excellent Swedish and Finnish skills - verbal and written and comfortable to communicate in English
You really enjoy being in customer service and looking for a role where the focus is ensuring quality of service and support
You have experience working with ERP System (such as Oracle Or SAP)
You have a high level of data accuracy
You are a team player
You are an organised person
You enjoy a fast paced environment
You are comfortable with and enjoy selling
You will enjoy spacious, modern facilities, surrounded by a beautiful forest in Mölnlycke
You will experience an engaged workplace, motivated team mates and supportive Manager
You are mid-career with 5 or so years' experience in a similar role, preferably from a medical device company
A Little Bit About Cochlear
Cochlear's global mission is to help people hear and be heard. Cochlear Nordic AB is the sales and marketing organisation of Sweden, Norway, Finland and Denmark. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Situated in Mölnlycke, 10 minutes from the city centre of Gothenburg, the Nordic headquarters employs sales, marketing, professional training and customer service. In this key role you will work closely with the Nordic organisation, the customers and the European Regional Headquarters located in Switzerland.
Does this sound of interest to you? Of course it does, where else would you be able to be an integral part of helping people hear and be heard? So what are you waiting for? If you feel your skills and experience match what we have mentioned then Apply Now!
Or maybe you want to learn more about Cochlear first, you can simply head to our website
www.cochlear.comPubliceringsdatum2018-07-02Så ansöker duSista dag att ansöka är 2018-08-01
Klicka på denna länk för att göra din ansökanFöretagCOCHLEAR BONE ANCHORED SOLUTIONS AB
KontorsadressKONSTRUKTIONSVÄGEN 14
Jobbnummer 4234260
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