Finnish Speaking Area Field Manager - MultiMind Bemanning AB - Ekonomichefsjobb i Stockholm
Finnish Speaking Area Field Manager
MultiMind Bemanning AB / Ekonomichefsjobb / Stockholm
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MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

As a member of the CS team you 'll have an important role in both internal and external contacts related to service. As the team is small, you will work closely with your Nordic colleagues for back up, best practice sharing and tasks. This position gives you a great opportunity to work with all Nordic countries, with own responsibility for collaboration with Service Partners in Finland.

About the company

Our client is multinational manufacturer and marketer of home appliances. The company has 92,000 employees and more than 70 manufacturing and technology research centers around the world.

What you will do

Coordinating consumer service in Finland by supervising of external service partners, including but not limited to geographical coverage, contracts management, cost control, knowledge management, etc
Close cooperation with in-house Service Expert, call-center and Claim & Warranty teams to ensure efficient management of service to end consumer and trade partners
Make sure that service partners comply to policies, warranty rules and agreed service- and quality levels
Drive sales of spare parts, accessories and home & professional appliances through the service partners
Cooperate with Sales Department for short and long term service related activities and relationship building with trade partners
Represent Consumer Service e.g. in country trade organizations
Drive efficient and continuous service trainings for Service partners in area of responsibility
Drive improvements in routines and agreements to ensure healthy business with high service level
What you need to succeed

Technical and mechanical knowledge of white goods or similar products
Experience of working within service area
Good understanding of commercial acumen
Proficiency in Microsoft excel, word and power-point
Willingness to travel, mostly within Nordics but also beyond.
Spoken and written English and Finnish.
Good communication-, analytical-, and decision-making skill with ability to develop
Ability to take personal leadership to be able to grow into role as a business manager
Highly self-motivated, team player with a flexible attitude and ability to work with pace and under pressure in a competitive environment. A positive, spirit of winning attitude in delivering extraordinary results

Knowledge in other Nordic languages
Experience of working as field technician
Knowledge of the white goods service and trade landscape
Basic service- or outsourced business management experience
SAP experience
University degree within business
Ambition to grow into managerial position


If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.

Employees at MultiMind are entitled to

Employment terms according to the collective agreement in terms of salary, vacation, statutory pension contribution, sick-leave entitlements, parental leave and overtime compensation.

A dedicated Staffing & Recruitment Manager that continuously monitor your career development and ensures good work conditions.

Participate in fun activities and events.

Generous preventive health care through beneficial discount on gym membership

Varaktighet, arbetstid
Heltid -


Enligt avtal

Så ansöker du
Sista dag att ansöka är 2018-05-04
Klicka på denna länk för att göra din ansökan

Hannu Pelli +46 08 21 67

MultiMind Bemanning AB

MultiMind Bemanning AB
Kungsgatan 66
11122 Stockholm

Kungsgatan 66


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