Field Service Technican Sweden - Poolia Göteborg AB - Maskinreparatörsjobb i Göteborg
Field Service Technican Sweden
Poolia Göteborg AB / Maskinreparatörsjobb / Göteborg
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We are looking for a Field Service Technichian who will be responsible for in-depth knowledge of the operation, such as commissioning, maintenance, and repair of equipment; the provision of instruction and training to customers' personnel in the proper use, operation and maintenance of the equipment. This position requires the ability to resolve any problems the customer is having with the equipment! PLEASE APPLY IN ENGLISH!

Essential Job Functions:
* Commissioning of stud welding and self pierce riveting systems at the customer 's site.
* Repair equipment in the field to the satisfaction of the customer, giving all available support possible
* Supply phone support to the customer
* Perform in house run outs and repairs
* Fill out Field Service reports in a complete manner with proper English so that all repairs done on site will be documented
* Develop and maintain procedures for all supported products, covering initial and final run out requirements, customer training and field installation
* Keep the company fully aware of status while in the field by calling in daily, and use of the Check In/Out System
* Negotiation with the customer 's on site
* Recommend product changes based on experience gained in the field. Changes will follow currently accepted procedures
* To present oneself in a professional manner
* Fill out expense reports and keep track of all charges on Company credit card, pay monthly bills on time and in full
* Provide training at customer sites and company facility
* To maintain a knowledge and skill base for new products and technology changes for future products or services
* All other duties as assigned

Essential Skills & Experience
* Associates Degree in Electrical Engineering or Related Technical Field
or Mechatronics
* Experience in Technical Service Role in an automotive environment
* valid driving license
* Fluent in English, German is a plus
* Microsoft Office Suite Skill set

* Work independently with clients in a professional manner
* Customer orientation and negotiation skills
* Hands-on attitude
* Ability to multitask
* Able to support customer needs via phone or e-mail
* Highly motivated
* Able to travel on short notice and be onsite for several days at a time
* Travel readiness in Sweden and international
* Strong Teamworker

About the company
With more than 50,000 employees, Stanley Black & Decker is the world's leading supplier of tools and accessories, electronic security solutions and fastening solutions with sustainable, profitable growth. Our segment Stanley Engineered Fastening is the world market leader for concept solutions for fastenings and joining technology. In our subsidiary Tucker in Gießen / Linden, we develop, manufacture and distribute concept solutions for fastening and joining technology for our global customers in the automotive industry with more than 1.100 highly qualified employees. Innovation and creativity are part of our corporate culture.

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Sista dag att ansöka är 2018-05-20
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Poolia Göteborg AB

Poolia Göteborg AB
Kungsgatan 42
41115 Göteborg

Kungsgatan 42


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