Field Service Engineer

Excillum / Maskiningenjörsjobb / Stockholm
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As sales take off which leads to a growing number of installed systems around the globe we are now looking for the next Field Service Engineer to join our team. This is a great opportunity to grow your skillset by handling support to a multidisciplinary high-tech product including everything from electronics, physics, chemistry, fluid dynamics to software.

Being a small company in a phase of building up operations we are looking for people with a proactive and entrepreneurial mindset contributing in setting up guidelines and standards of work expected by Excillum Customer Support. To be successful in this role you are a "jack of all trades" with customer happiness on top of your mind.

The Customer Support team is growing and you will be one out of three Field Service Engineers reporting to the Customer Support Manager. You will be based in the Stockholm office but should expect extensive international travelling.

Some important tasks and area of responsibility

• On site installation, commissioning, preventive and corrective maintenance as well as remote support of Excillum X-ray systems world wide

• Ensure proper use of CRM and ERP systems for following up e.g. customer cases, spare part deliveries and invoicing

• Submission of timely reports e.g. job sheets, time reports and expense claims

• Report customer feedback for continuous improvement actions

• Elaborate with the team in setting up guidelines and standards of work expected by Excillum Customer support

Qualifications to apply for this position

• B.Sc. or M.Sc. in Engineering (Physics/Chemical/Electronics)

• Strong mechanical hands on aptitude

• Electronics faultfinding experience

• Driving license

• Open to extensive international travelling

• Fluent in English both speaking and writing

If you also have any experience from this, we really want to meet with you:

• X-ray instruments

• Vacuum Technologies

• High Voltage systems

• Linux environment

• Matlab or programming

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2017-10-16

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2018-04-04
Klicka på denna länk för att göra din ansökan

Kontakt
Ida Ulvenfalk ida.ulvenfalk@excillum.com

Företag
Excillum

Adress
Excillum
Torshamnsgatan 35
16440 Stockholm

Kontorsadress
Torshamnsgatan 35, Stockholm

Jobbnummer
3751707

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