FCO Coordinator, Philips Healthcare

Philips AB / Inköpar- och marknadsjobb / Stockholm
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Philips makes your life easier
Millions of people around the world are making their lives easier with Philips products, services and solutions. It can be lights that show us the way, medical equipment which gives a mother the first view of her unborn child or the wake up light giving you energy in the morning. Together with us your thoughts and ideas will have a positive influence on people; Philips is there with you in your daily life.

Royal Philips Electronics of the Netherlands is a diversified health and well-being company, focused on improving people?s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights. Each sector is responsible for the management of its businesses both on a Nordic and worldwide level. Philips Healthcare is headquartered in Stockholm and engages approximately 200 employees within sales and services. We are currently looking to strengthen Philips Healthcare with a Field Changer Order Coordinator.

We are looking for an organized and self-motivated Field Change Order Coordinator. You will create, monitor and complete our Field Change Orders, making sure they are planned in time and that our customers are informed along the process. As a FCO Coordinator for Philips Healthcare you will report to the Customer Care Center Manager and work at our Nordic head office in Stockholm, Kista. This opportunity is a temporary contract for 12 months during a parental leave with start in Sept/Oct.

Responsibilities

• Monitor new Field Change Orders (FCO) for Scandinavia
• Report to Competent Authorities (CA)
• Send Customer Information Letters/Field Safety Notice to affected customers
• Send screenings to Technical Support Specialists
• Create and monitor the FCO orders and escalate if needed
• Monitor Service Work Order (SWO) closure and receipt from Field Service Engineers
• Update FCO Track Web site

Job Requirements

You are a highly motivated, responsive and positive professional with experience of working both independently and as part of a team. You also have;

• Working experience in administration and customer service
• Good communication skills in Swedish and English, verbal and written
• Strong interpersonal skills with high energy and a positive attitude

You are a self-starter and understand the complexity of a large international organization. By being customer and result driven, team- and detail orientated you will have every possibility to excel.

For the right candidate we can offer excellent professional and personal development opportunities. We strongly support diversity in the workforce and put high value on your personality. We look forward to receive your CV and application via our Career Center at www.philips.com/career, latest by Aug 6th.

Publiceringsdatum
2012-07-05

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2012-08-06
Ansökan kan tyvärr inte göras via e-post.

Företag
Philips AB

Adress
Philips AB
16485 STOCKHOLM

Kontorsadress
KNARRARNÄSGATAN 7
KISTA

Övriga kontaktuppgifter
Telefonnummer: 08-59852000

Jobbnummer
1289596

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FCO Coordinator, Philips Healthcare

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