Fantabulous digital ace to Electrolux CRM team.

Manpower AB / Marknadsföringsjobb / Stockholm
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Electrolux is placing a renewed emphasis on the 'Ownership Experience', that part of the consumer lifecycle post appliance purchase and making substantial investments in CRM as part of their overall consumer marketing efforts to drive brand engagement and maximise revenue opportunities.
As Digital CRM Specialist within the digital CRM team, you will be playing an important role in creating and delivering a best in class post purchase experience throughout the digital touchpoints, driving consumer retention and brand loyalty.

The assignment will start as soon as possible in november and end August 2018. During the assignment you will be employed by Manpower and based at Electrolux Headquarters in Stockholm.

You will be responsible for leading and driving projects within the post purchase area. The role has pan-EMEA impact with many cross-organizational stakeholders at various levels, strong communicative and project management skills will be demanded. Result tracking and analyzing the performance of the initiatives will be an important part of the job. The projects will vary in size and complexity, and will among other things include:

* Driving development of features and functionality for the post purchase related part of the brand website, (such as for example logged in view-functionality, service booking features, chat functions etc.)
* Actively participate in the major CRM transformation program 'Concent', ensuring that delivery meets the set requirements, as well as Electrolux's vision for ownership/CRM
* Content development to support the onboarding phase of the consumer journey

We are looking for a digitally savvy project leader with an analytical mindset. Any previous experience within the area of CRM is a big plus.

You will be reporting to the digital CRM manager in the digital marketing team.



POSITION REQUIREMENTS


Education and Experience:

* Relevant university degree
* At least 5+ years of digital experience



Skills and soft competences:

* Capable of leading international digital projects with a variety of stakeholders.
* Ability to manage multiple projects in a fast-paced, deadline-driven environment
* Strong analytical skills, data driven mindset
* Detail-oriented and well organized
* Excellent communication skills, written and verbal
* Very "digitally savvy"
* Creative and problem solving mindset
* Ability to work independently
* Professional mindset
* Positive attitude
* Proven collaborator and team player
* Pragmatic

Other Requirements:

* Excellent English in spoken and written
* Knowledge of any additional European language is a plus



Looking forward hearing from you - apply today!

Varaktighet, arbetstid
Heltid Permanent

Publiceringsdatum
2017-11-06

Ersättning
Ej angivet

Så ansöker du
Sista dag att ansöka är 2017-11-13
Ange följande referens när du ansöker: 33555
Klicka på denna länk för att göra din ansökan

Kontakt
Maria Fant mafant@manpower.se

Företag
Manpower AB

Adress
Manpower AB
11181
11181 0180

Kontorsadress
Klarabergsgatan 29

Jobbnummer
3786967

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