Factory Support Technician
InfoCare Service AB / Supportteknikerjobb / Mölndal
2019-01-09
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hela Sverige InfoCare - What we offer
We are providing brand independent IT hardware Management and Staffing Consulting Services in the Nordics with focus to make technology work. Through InfoCare LifeCycle Services we provide a long sustainable life of your IT hardware from deployment to recycling and high-quality services that gives you time to focus
on your Core Business.
We know technology, but everything we do is about people
In a world of increasing digitalization and continuously changing technology, we have been industry leaders since 1986. We have the experience in working in evolving technology areas where we grow and scale together with our Customers new needs. We use this expertise to build the foundation for amazing customer experiences today and in the future.
InfoCare - We Make Technology Work!
DO YOU LOVE HELPING OTHERS AND WORKING WITH HARDWARE? DO YOU WANT THE OPPORTUNITY TO WORK WITH A WELL KNOWN COMPANY? THEN THIS MIGHT BE THE JOB FOR YOU!
About the position
You would provide investigation, diagnosis, resolution and recovery for hardware and software problems.
You would maintain overall ownership of user's issue and service, ensuring that they receive resolution within a reasonable time frame. Part of the job is also to provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
In this position you would be supporting the following technologies (and others as assigned):
• Microsoft Office 2003/7/10 products
• Outlook
• Word
• Excel
• Access
• Web browsers
• Windows XP/7/8/10
• Desktops
• Laptops
• Printers
• Networked copiers
• NIC's
• Basic LAN/WAN connectivity.
About you
You can stay independent in your work and perform well even when under stress and strict deadlines.You feel comfortable with taking responsibility over your work. You are fluent in both Swedish and English and communicate easily in both languages, both verbally and in writing. A 24x7 environment is not a problem for you. Problem solving is something that you enjoy doing and feel comfortable with.
Required skills
* a degree in engineering
* previous experience of similar work
* knowledge of ITIL processes and procedures
* knowledge on: Active Directory, Proxy, DNS, Group Policy
* knowledge on: LAN setup, basic switching, passive networking, cable management (data/voice), Wireless AP
* knowledge on hardware troubleshooting, Racking and Stacking, basic troubleshooting of Server Operating systems, raid configurations
* knowledge on managing server room components like Power, UPS, Air Conditioning, Cable Management and monitoring the environment
* a driving license is mandatory for this position
WE LOOK FORWARD TO HEARING FROM YOU!
Mer informasjon
Varaktighet, arbetstid
Enligt överenskommelse Enligt överenskommelse
Publiceringsdatum2019-01-09ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2019-01-15
Ange följande referens när du ansöker: 78440
Klicka på denna länk för att göra din ansökanKontaktÅsa Jewson
jobb.se@infocare.com 46724542226
FöretagInfoCare Service AB
AdressInfoCare Service AB
Karlsbodavägen 39
16867 Bromma
KontorsadressKarlsbodavägen 39 161 02 Bromma
Jobbnummer 4545704
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