Factory IT/OT Site Delivery Specialist to High Voltage Products

Hitachi Energy Sweden AB / Datajobb / Ludvika
2025-01-14


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The opportunity
Join our High Voltage Products team in Ludvika, part of Hitachi Energy, where we specialize in innovative and reliable solutions for power transmission and distribution, supporting efficient and sustainable energy systems worldwide.
As a Site IT/OT Service Delivery Specialist in Ludvika, you'll provide tailored IT solutions and services, working closely with business leaders and IT stakeholders. Your role includes managing IT infrastructure, applications, and ticket escalations, as well as supporting both office and shop floor IT/OT assets.
You'll be the key point of contact for IT service performance, ensuring business needs are met and overall satisfaction with IT services. Additionally, you'll play a crucial role in integrating IT with the factory operations, enhancing connectivity and cybersecurity for all operational technologies.
How you'll will impact
Act as a point of contact for IT supplier and CDC teams for IT related topics
Manage ticketing, triage, and escalation.
Provide onsite infrastructure support and maintain governance/security.
Provide onsite infrastructure support and maintain governance/security.
Oversee OT asset IT/OT cybersecurity and respond to emergencies.
Ensure machine connectivity with network core switches and support for various hardware (kiosks, printers, conf rooms etc.).
Manage specific applications and vendor coordination on software and network connectivity.

Your background
You have 3-5 years of work experience, ideally in a similar role.
You are fluent in English and Swedish.
You have experience in process management, business process improvement, business process management, or value stream mapping.
Experience with manufacturing operations methods, processes, and change management is an advantage.
You have experience handling complex stakeholder scenarios and cross-functional problem solving. You also have a solid understanding of IT procedures, policies, and end-to-end business processes.
You have the flexibility to manage multiple shifts of IT resources in a factory environment.

Tools we use:
MS Office Products -Excel, Word, Sharepoint, Teams, Outlook
SNOW Service Now Enterprise IT Management Platform.
Microsoft DevOps, Microsoft Azure
SAP S4Hana
Information/Data & Analytics/Business Intelligence

Methodologies of this role:
ITIL 4 Preferred
L6S Lean 6 Sigma Certified
PM/Agile PM
COBIT

What we offer
Collective agreement
Flexible working time
Health care and wellness allowance
Fantastic career possibilities within Hitachi Energy both within Sweden and globally
Mentor to support you throughout onboard phase
Various trainings and education supporting employee development
Diversified company with over 70+ nationalities working in Sweden
Supplementary compensation for parental leave
Employee Benefit Portal with thousands of discounts and perks

Recruiting manager Yuliya Vasileva, yuliya.vasileva@hitachienergy.com will answer your questions about the position.
Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107-38 25 17; Unionen: Michael Fosselius, +46 107-38 46 19; Ledarna: Frank Hollstedt, +46 107-38 70 43.
All other questions can be directed to Talent Partner, Filippa Bengtsson filippa.bengtsson@hitachienergy.com

Så ansöker du
Sista dag att ansöka är 2025-03-01
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Hitachi Energy Sweden AB (org.nr 556029-7029)
771 80  LUDVIKA

Arbetsplats
Hitachi Energy, Ludvika

Jobbnummer
9101442


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