Experienced Manager - Client Experiences
Ernst & Young AB / Datajobb / Stockholm
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Join us at EY wavespace Nordics!
EY wavespace brings the right people together to deconstruct challenges and develop solutions - faster. Human-centered design and collaboration are at the heart of our methodologies because we believe people support what they help to create. We work with agility and beyond borders. We think design and build with creativity and speed. EY wavespace's immersive programs give people the mindset and collaborative tools to think differently, through innovative experiences both in-person and virtual. Read more about EY wavespace here: EY wavespaceTM | EY Sweden
The opportunity
We are currently seeking an EY wavespace Facilitator to act as the lead to develop and deliver exceptional, immersive client experiences. The role is located in any of our EY Nordic countries; Sweden, Denmark, Norway or Finland.
As a Lead Facilitator in the EY wavespace Nordics team you will have the opportunity to bring fresh ideas to every challenge for a range of client needs across the Nordic market and region. Your focus will be on developing client-centric approaches in close collaboration with our EY wavespace Experience Leader and Experience Designer, while being the lead on executing the delivery of our sessions focusing on the immersive experience to drive how our clients interact, engage, and experience an EY wavespace session with the aim of solving our client's most complex challenges, faster.
Currently we are delivering physical, and virtual experiences which requires the ability to travel across the Nordics and from time to time to other locations outside of the Nordics. This is a role with opportunity to advance within the EY wavespace Nordics team. You will also have the opportunity to contribute your knowledge and expertise as part of the larger global EY wavespace community.
Your key responsibilities
As an EY wavespace Facilitator, you'll team with a wide-ranging set of key stakeholders within EY wavespace, across the broader EY community and externally with clients to build and deliver best-in-class innovative and immersive experiences:
Understand the objectives of the experience and how the design of the experience will meet these objectives
Play a supporting role in co-design meetings to help capture client's visions and requirements and help co-create design strategies and experiences that meet those needs
Project manage all aspects of an experience: before an experience this may include detailed logistics planning, liaison with our Hospitality and AV teams. Acting as a client liaison for booking co-design meetings, documenting decisions and tracking actions, producing detailed run sheets, Mural/Miro design and creation, supporting clients in the use of collaboration software that will be used in the client experience, template design and creation, management of project budgets.
You will take a collaborative approach to work with the motivation to develop your skills by taking ownership of new challenges and having a genuine interest in solving complex business problems.
Skills and attributes for success
This is an energetic and interactive role working with a variety of stakeholders. To qualify you must have:
• 10 -15 years of professional client facing experience, leading and guiding clients through co-creation processes and experiences. Working in the field of design, innovation, or consulting with excellent interpersonal skills. A Master's degree in design or business is a plus!
• Be fully aware and well versed in Design Thinking with in-depth knowledge of design.
• Business acumen with a genuine interest in the evolving business landscape across market sectors with an engaging, curious and flexible mind-set when faced with new opportunities.
• A creative, forward-thinking and problem-solving approach to tasks, coupled with high attention to detail and multi-tasking abilities with a genuine interest in solving complex business problems.
• The ability to navigate challenging situations in real-time.
What we offer
• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
The exceptional EY experience. It's yours to build.
Apply now.
If you can demonstrate that you meet the criteria above, please submit your application online. In your application we request a letter of motivation, CV and a portfolio that demonstrates your experience and skillset you can bring to the team.
Application deadline is the 25th of March 2024. However, don't wait with your application. We are reviewing applications and inviting to interviews continuously. If you have any questions or need more information about the role, contact Tom Barette on
Tom.Barette@se.ey.com. If you have any questions about the recruitment process, contact Simon Aspler at
simon.aspler@se.ey.com.
EY | Building a better working world
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Så ansöker du Sista dag att ansöka är 2024-03-25
E-post:
Jonas.sandstrom1@se.ey.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ernst & Young AB (org.nr 556053-5873)
Hamngatan 26 (
visa karta)
111 47 STOCKHOLM
Jobbnummer 8541689
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