Exciting opportunity as a data analyst in Gothenburg!
Manpower / Datajobb / Göteborg
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hela Sverige <p>Are you a service professional with a true passion in delivering the best results possible? Do you also have a background in administration and possess exceptional Excel skills? Great - you might be who we are looking for! Keep reading and send your application today, interviews are held continuously and the position might be filled before the end date.</p>
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<h2 style="display: inline;">About the role: </h2>
This is a combined role that will involve combining data from multiple sources and create the framework for this to be an automatic function within Excel to produce daily reports. You will mainly collect these statistics from the company's costumer support department. You will also have day to day duties that will include answering emails and phone calls from customers, as well as internal departments. You will also be involved in projects to help develop the customer care infrastructure. It is a high-paced environment where you will have a lot of responsibilities. Here you will have the opportunity to work in a tight group where teamwork is a key component to their success.
Responsibilities:
* Manage statistics in Excel and present these in professional Power Point-presentations.
* Working with costumer support cases, over email and phone.
* Being in contact with different markets and actively working to improve customer service, worldwide.
* Developing and maintaining working relationships with appropriate individuals or groups globally to ensure success in the daily activities.
* A lot of your cases will need high level problem solving and excellent customer service.
* Working in different projects to help develop the customer care infrastructure.
The assignment is through Manpower and you will initially be hired as an Manpower employee. The assignment starts immediately and there are good development opportunities in the organization.
<h2 style="display: inline;">Who are we looking for? </h2>
First and foremost, we are looking for someone with exceptional knowledge and experience of Excel. We would like to believe that you have experience in working with service in some capacity, even if your background might not be in classic customer service. You are a capable multi-tasker and an excellent team player!
Requirements:
* Experience of managing statistics in Excel and creating professional Power Point-presentations.
* Business english is required, both verbally and in writing.
* Excellent problem-solving skills and a lateral thinker
* To be a decisive decision maker
* To have the right to work within Sweden
Ideal qualities:
* Experience from working with service. If you have worked in 2nd or 3rd line support that is highly meriting.
* Education within Communications
* An understanding of intercultural communication
* Additional languages
<h2 style="display: inline;">What can Manpower offer you? </h2>
You will get an opportunity to build your career through Manpower, one of Sweden's largest and best employers. When you become a Manpower employee you will benefit from our enormous network that will give you stability and insurance in your career. We care about your career and want to give you every opportunity to grow through your assignment.
<h2 style="display: inline;">How do you apply? </h2>
It's easy! Just push the apply button and you're on your way. Note that we do NOT accept application through email or mail. Selection and interviews will be helt continuously.
<h2 style="display: inline;">Any more questions? </h2>
You can find most of your answers through Frågor och svar
If you have technical questions regarding your application you are welcome to contact Manpowers Webbsupport, 020-26 51 00.
If you have any other questions don't hesitate to send me an email at
erik.kamp@manpower.se.
We are looking forward to your application!</p>
Varaktighet, arbetstid
Heltid Contract
Publiceringsdatum2019-04-09ErsättningNot Specified
Så ansöker duSista dag att ansöka är 2019-05-07
Ange följande referens när du ansöker: 594f63d5-38bd-
Klicka på denna länk för att göra din ansökanKontaktErik Kamp
Erik.Kamp@manpower.seFöretagManpower
AdressManpower
41104
41104 1480
KontorsadressLilla bommen 5A, 41104, Göteborg
Jobbnummer 4721586
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