Exciting company seeks Support Engineer!
Vizrt - Ardendo AB / Datajobb / Danderyd
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hela Sverige Ardendo is a division of Vizrt focusing on creating software for the broadcast industry. Our product range includes tools for simplifying the work at TV stations, which means digitizing material, managing the media, video editing, transcoding between different media formats and archiving. Broadcasters all around the world use our products behind the scenes, including some well-known customers such as SVT, CNN, and BBC. We make sure that content meets expression.
Ardendo is a dynamic company on the go, with an open-minded and friendly atmosphere. It is important for us to keep the work challenging and fun at the same time! Our employees from all over the world contribute to a multicultural, enjoyable and non-hierarchical work environment. Each employee has a large impact on the direction of their own personal development, depending on interest and skills.
Ardendo is now expanding our current staff of 100 to meet the load from the constantly increasing number of customers. The support organization consists of one Support Manager and one Support Coach. In addition, 35 people from the R&D or Professional Services organization are scheduled for support on a 24-7 rotating schedule providing 2nd and 3rd line support to customers and partners. We are now looking for a skilled engineer for our Support Organization to join our young and creative team in Stockholm working with support on a day time basis.
As a Support Engineer you will be part of our technical support organization, providing technical assistance and remote troubleshooting support as part of a global 24-7 support organization. Your work will include respond to user’s requests for information and assist in problem resolution via email and phone and take or initiate corrective action to resolve operational and production problems. You should also ensure that support requirements, issues and actions are communicated in a flexible and adaptable manner depending on situation. The work also includes developing and maintaining a support knowledge base. During test periods you will be involved in test execution and configuring of test environments.
Skills required for this position:
• Installation and maintenance of UNIX/Linux systems.
• Software development and scripting in a UNIX/Linux environment.
• Knowledge about technologies such as SQL, XML, SOAP, Distributed systems, etc.
• A client oriented attitude, ability to interpret customer requirements and a positive attitude towards dealing with users under stress with varying skill levels.
• Follow-through and problem solving skills
• Relevant experience of system administration.
• Comfortable in technically complex environments.
• Good level of English and Swedish, both writing and speaking.
Experiences of TSM, DB2 or Oracle are meriting. Additional languages are also meriting, as is knowledge about digital media.
Do you want to be a part of our team? Send an e-mail to
jobs080814E@ardendo.seincluding your CV and personal letter. Use “Support Engineer� as subject in your mail. For further information, contact Behnosh Esni or Cecilia Ripa, 08-522 277 00. Ardendo always practices probationary employment.
We look forward to hearing from you!
Publiceringsdatum2008-08-14Arbetstider och omfattningTillsvidare
Heltid
Heltid/Tillsvidare/Vi tillämpar 6 månaders provanställning.
ErsättningFast lön
Fast lön enligt överenskommelse.
Så ansöker duSista dag att ansöka är 2008-09-13
Tjänsten kan komma att tillsättas innan sista ansökningsdag löpt ut, skicka därför in ansökan idag!
Ansökan kan skickas till e-postadress:
jobs080814E@ardendo.seKontaktBehnosh Esni, Services Manager, 08-52227700 (Kontor),
behnosh@ardendo.seFöretagVizrt - Ardendo AB
AdressVizrt - Ardendo AB
Vendevägen 87
18232 DANDERYD
KontaktuppgifterTelefonnummer: 08-52227700
Faxnummer: 08-52227789
Jobbnummer 286817
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