Epam Nordic, Delivery Director
Epam Systems Nordic AB / Lagerjobb / Göteborg
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Delivery Director
Job Description
The role will be to oversee management and EPAM clients' relationships. The Delivery Director will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.
1.Responsibilities
• Co-ordinate the preparation of customer proposals and statements of work
• Participates in new business development
• Deliver customer projects successfully
• Manage customer expectations and relationship
• Ensure that projects are delivered in line with EPAM process and methodologies
• Ensure quality of product delivery, software development lifecycle processes and continually improvements
• Ensure timely product delivery in accordance with agreed project milestones
• Address customer issues during an engagement in cooperation with the Account Manager
• Make sure that the customer executes their responsibilities on the engagements
• Identify and manage engagement risks and flag major issues early
• Participate in overall project management, time estimation, and resource scheduling
• Prepare engagement revenue and resource forecasts
• Prepare engagement timesheets and billing information
• Preparation of the weekly/monthly engagement reports
• Prepare estimations on time frames, quality and quantity of resources required to successfully implement projects; develops project plan incorporating all project variables
• Establishes criteria concerning deliverability, performance, maintenance, design and costs
• Assist in analyzing client processes through needs analysis and recommending new business models, workflows, or innovative solutions
• Contribute to and manage engagement and process improvements
• Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
• Occasional mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively
• Travel to client sites as needed.
2.Knowledge and experience requirements
• Minimum of a Bachelor's degree, MBA or equivalent business experience preferred
• Senior account/engagement management experience in the Financial Services industry as well as managing and working with offshore teams (preferably Eastern Europe)
• 5-10 years' experience working in consulting or outsourcing account/delivery management
• Strong understanding of software development
• 5+ years project management experience
• Requires the ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines.
• Strong experience working with distributed teams on client side
• Excellent communication, presentation, and planning skills are necessary
• Expected to have exceptional organization, leadership and stakeholder management skills
• Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment
3. Location
• Stockholm
Varaktighet, arbetstid
Tillsvidare
Heltid
Heltidstjänst, tillsvidare Tillträde
Enligt överenskommelse
Publiceringsdatum2015-12-22ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-01-05
Välkommen med din ansökan via e-post till:
agnes_hallen@epam.comAnsökan kan skickas till e-postadress:
agnes_hallen@epam.comKontaktAgnes Hållén
agnes_hallen@epam.comFöretagEPAM Systems Nordic AB
AdressEPAM Systems Nordic AB
Lilla Nygatan 2 41109 Göteborg
41109 GÖTEBORG
KontorsadressWorld Trade Center. Kungsbron 1, Stockholm 111 22
Övriga kontaktuppgifterTelefonnummer: +46734036332
E-postadress:
agnes_hallen@epam.com Jobbnummer 2590345
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