English speaking Support Technician - 2nd Line
Compilator / Supportteknikerjobb / Malmö
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hela Sverige Visa alla jobb hos Compilator i Malmö We are now looking for a new team member to our IT department and can offer you an environment of knowledge, passion, humor and great personalities. Working at Compilator gives you the opportunity to be part of a growing company and the market leader for tyre trade and fast fit software solutions in Northern Europe. If providing technical support towards customers is a passion of yours, then you are the right person for our team.
The role
You will be an important part of our organization and our strive to provide our customers with high-level support. You will primarily work towards our customers in Great Britain and Ireland, but also support customers in the Scandinavian region. You are expected to provide support to a wide range of issues and resolve problems to the satisfactory expectations. You will communicate with customers through incoming calls and e-mails and work with solutions, troubleshooting, evaluations and problem solving issues. Essential duties of this role include analyzing and working with customer issues involving hardware, software updates, network and accounting issues. You are also expected to actively strengthen our close cooperation and communication with our colleagues in the support team in England.
Your profil e
To succeed in this role you need to be a problem solving person with great communication skills. Working towards customers with various kinds of issues also requires you to have a customer perspective and sense of service. We also believe that you are positive and a great team player that does not hesitate to help others. You also need to be creative and have an interest for software solutions and technology. It is of course a plus and an additional merit if you have experience from similar work. Your English and Swedish is fluent both spoken and written.
About Compilator
Compilator is the market leader of all-in-one tyre trade business management solutions in Northern Europe. We operate in four Nordic countries (Sweden, Denmark, Norway and Finland) as well as in the UK and in Ireland. We have offices in the UK, Finland and Sweden, where the headquarter is situated. Our corporate culture reflects the atmosphere of a young, innovative and expansive company and with a non-prestige and flat organization which facilitates swift action and decision making.
Interested?
We are collaborating with Sigma Recruit in this recruitment. Interviews will be held continuously so please apply as soon as possible. This position is based at our HQ in the city centre of Malmö. For more information or if you have any questions, please contact Jenny Nilsson at
jenny.nilsson@sigma.se/+46 703 01 82 79 or Artan Bitiqi at
artan.bitiqi@sigma.se/ +46 723 61 28 44. We are looking forward to hearing from you!
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2018-06-26ErsättningFast
Så ansöker duSista dag att ansöka är 2018-08-15
Klicka på denna länk för att göra din ansökanKontaktJenny Nilsson +46 703018279
FöretagCompilator
AdressCompilator
Valhallavägen 117 G
11531 Stockholm
KontorsadressValhallavägen 117 G
Jobbnummer 4223535
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