English Speaking Customer Service Agent
TNG Group AB / Butikssäljarjobb / Stockholm
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Amaya Gaming is one of the world's leading suppliers of systems and products in online gaming. Their customers include several major companies in the poker and gaming industry and they are represented on all continents of the world. Amaya is represented in Sweden by its subsidiary Ongame in Stockholm city. For more information, see
www.amayagaming.comBeskrivning av tjänsten
On behalf of Amaya TNG are currently looking for a customer service agent with excellent knowledge of English language. As a customer service agent you will belong to a unit of 25 people who provide 24/7 support to Amaya's customers worldwide.
The focus of the position can be divided into three parts:
• Receive and handle customer cases, primarily by email and chat, but also by phone. These cases may come from both private and businesses customers
• Responsibility for handling incidents involving Amaya's business
• Risk and fraud monitoring
Customer Services are available 24/7, 365 days a year. The work is carried out in shifts which also includes working nightshifts, weekends and swedish public holidays.
Vem är du?
Prior experience of customer service in the gaming industry is valued but not a requirement. Amaya highly stresses the importance of personal qualities. Due to the international environment, candidates that display high levels of responsibility, punctuality and the ability to perform under pressure is looked highly upon. Excellent communication skills and a keen interest to deliver the best service to our customers at all times is a strong requirement.
Amaya's customers are positioned worldwide and they need to strengthen their organization with English speaking customer service agents. All applicants need to have excellent written and oral skills in english. This is your chance to be a part of an exciting and modern workplace where your creativity and ambition will be put to use.
Intresserad?
For questions about this service, please feel free to contact the recruiting manager Sinisa Strbac. Applying only takes a few minutes and you only need to provide some basic details and attach your completed CV. Follow the designated link.
Om TNG
TNG is the new generation of recruitment and staffing companies, thinking and working in a new way. Remove the stereotypes, we find candidates that others can't see - and faster! This benefits our customers and in the long term contributes to a sustainable labour market. Many of Sweden's most attractive companies have discovered our approach and unique offer and we have grown quickly.
Publiceringsdatum2014-01-21Så ansöker duSista dag att ansöka är 2014-02-02
Ange följande referens när du ansöker: 7636
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktSinisa Strbac
sinisa.strbac@tng.seFöretagTNG Group AB
AdressTNG Group AB
Västra Järnvägsgatan 15
10132 Stockholm
Jobbnummer 1755317
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