English Speaking Customer Service Advisor
Klarna AB / Butikssäljarjobb / Stockholm
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hela Sverige Are you a service minded and efficient problem solver? Do you have strong communication skills, and do you enjoy investigating tricky customer cases? Do you have flawless English skills and also speak Dutch? Great, then you are the one we are looking for!
Dispute Resolutions is a central part of Klarna and your work will have a direct impact on our customer satisfaction. As an advisor you will give our customers excellent service by providing solutions over e-mail. Acting as the second line of response to our UK customers, you will be responsible for solving tricky customer and partner cases and delivering service with high efficiency. The current challenges are to continue to build up a world class disputes function as well as to bring new ideas and thoughts into the current set up ? thereby helping us to continue to deliver a good result and a great service to our customers.
To succeed in this role you are a driven and independent person, with a strong interest in communication. Critical thinking comes naturally to you, and you are secure in making the right decisions, while being unafraid to use your own initiative. Ideally you have experience in customer support, and you are required to have excellent English spoken and written skills. We see additional language skills, preferable Dutch, as a big plus. Market knowledge of the UK is a merit.
If this sounds like the perfect fit for you, please send us your application in English as soon as possible, but no later than 2016-05-17. Selection and interviews will be held continuously. Preferred start date is in the middle of June.
Location
Stockholm
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-05-04ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-05-17
Klicka på denna länk för att göra din ansökanKontaktTalent Acquisition 0812012000
talentacquisition@klarna.comFöretagKLARNA AB
AdressKLARNA AB
Sveavägen 46
11134 STOCKHOLM
KontorsadressSveavägen 46
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-12012000
Jobbnummer 2825321
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