English Customer Care Agent Babyshop.com
Babyshop Sthlm AB / Butikssäljarjobb / Stockholm
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Babyshop.com was founded in 2006 and is now one of the leading e-commerce companies within the premium segment for childrens clothing and products in Europe.
Babyshop offers an exclusive shopping experience and excellent customer service with the best mixture of high-quality and own designed brands. Babyshop.com is a dynamic, rapidly growing company and therefore we are looking for a English-speaking customer care agent.
We are looking for someone with the ambition to actively participate to give our customers the best possible service and shopping experience. You enjoy working in a high pace environment and being involved in projects such as increasing customer satisfaction or improving routines and processes, - all to enable us to deliver the best solutions possible to our customers. You will also be responsible for the customer care element of our social media flow, product translation and other copy such as newsletters, brand information etc.
The ideal candidate will be a highly motivated self-starter who is determined to deliver results. You are an executing doer who understands that the details make a difference. You have an excellent command of English, additional language skills are a plus. You have a customer first mindset, are outgoing and are comfortable communicating with customers via phone, e-mail and social media. Some evening or weekend work may occur at peak times.
You ideally have experience from customer service and preferably over phone or e-mail. We value most your drive and passion but it's an extra plus if you have experience within:
• Clothing retail
• E-commerce
• Childrens products
• Sales
• Customer care
We offer you to work in a fun and creative company with ambitious colleagues that strive towards the same goal. Change is part of our daily work and you will have a good opportunity to influence and contribute to making the company better. Our corporate culture is about personal commitment to our business and to each other. We are searching for a full time employee.
We want you to apply for this role as soon as possible but the latest 2015-08-20
You are welcome to send your application in English or Swedish.
For more information contact:
Linn Tagesson, Customer Care Manager Babyshop
linn.tagesson@babyshop.sewww.babyshop.comRekryteringshjälp undanbedes!
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2015-07-28ErsättningFast månads- vecko- eller timlön
Så ansöker duRekryteringshjälp undanbedes!
Ansökan kan skickas till e-postadress:
linn.tagesson@babyshop.seFöretagBABYSHOP STHLM AB
AdressBABYSHOP STHLM AB
11531 STOCKHOLM
KontorsadressVALHALLAVÄGEN 117F
STOCKHOLM
Övriga kontaktuppgifter Jobbnummer 2370532
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