Ecommerce Customer Support Agent to Concentrix in Belfast!
Uniflex Sverige AB / Butikssäljarjobb / Stockholm
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Concentrix is a leader in global business services with over 100,000 staff members worldwide. They have a presence in 25 countries. Built upon their experience spanning more than 40 years, they bring a fresh approach to the performance of business operations in the digital age. Their ultimate goal is to differentiate their clients in their marketplace and make them more competitive. With Concentrix holistic approach they bring deep domain knowledge to focus on process improvement, customer engagement and technology innovation.
Why work for Concentrix?
They provide a clear path to career development at Concentrix and offer support, advice and coaching every step of the way. Some of their other benefits include:
• Competitive salary
• A bright, modern and exciting place to work, with excellent staff facilities
• Annual reward and recognition events
• Holiday pay
• Stakeholder pension plan
• Team and Concentrix events
• 28 days holiday
Specific duties and responsibilities include
• Providing a high level of professionalism and customer service skills
• Ability to handle and respond to constant inbound phone calls via Telephone and occasional email inquiries in a call centre based environment.
• Research and resolve inquiries verbally, in writing, and on-line.
• Maintain and promote a positive attitude whilst meeting productivity goals.
• Maintain high confidentiality at all times.
Personliga egenskaper
Essential Criteria:
• Fluency in written and spoken English & Swedish
• High school diploma, bachelor's degree or equivalent is preferred
• Customer Focus- at least 3-6 months in either an office based or customer facing environment
• Proficiency with MS Office, the internet, strong working knowledge of PC based internet and software applications. The ability to learn and adapt to new software
• Problem Solving -Using investigative skills in order to find a resolution.
• Planning & Organising - Ability to multi-task, plan and organize
OBSERVE that this job is located in Belfast, Northern Ireland. Concentrix offer you different kinds of support with the relocation.
Benefits:
• Bright, modern, exciting place to work with excellent staff facilities.
• City centre location.
• Onsite gym and cafe.
• 28 days annual leave.
• Employee discounts scheme.
• Pension scheme.
• Excellent relocation package.
• Annual Reward & Recognition Ceremony.
• Professional development opportunities.
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2018-08-08ErsättningFast lön
Så ansöker duSista dag att ansöka är 2018-08-22
Ange följande referens när du ansöker: 43077
Klicka på denna länk för att göra din ansökanKontaktGwendoline Lindahl
FöretagUniflex Sverige AB
AdressUniflex Sverige AB
Box 7014
12107 Stockholm-Globen
KontorsadressBox 7014
Jobbnummer 4280532
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