E-commerce Business Analyst - Nordics
H & M Hennes & Mauritz Sverige AB / Marknadsföringsjobb / Stockholm
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hela Sverige As one of the world's largest fashion retailers, H&M offers a fast-paced, buzzing environment with great diversity - a place where the customer is always the center of attention. But what truly makes us stand out are our remarkable employees. From stylish Sales Advisors and Visual Merchandisers to inspiring Store Managers, regional teams, and experts behind the scene - all our employees share a great ambition and an anything-is-possible attitude. Not to mention an excellent eye for fashion.
As part of our E-commerce team, you will have the customer at center, upgrading the customer experience and taking it to the next level. We 're changing our way of working to be able to offer our customers a seamless shopping experience on their own terms - where they want and when they want it. This means that we need to accelerate our omni customer experience and put omni at the core of our business.
Job Description
The e-commerce teams contribute to added customer value, a strong brand and maximized profitable selling by ensuring customer experience and day to day operation for e-commerce in the market. The teams is responsible to drive omni sales performance and customer centricity in all parts of daily business by executing the best omni customer offer for our customers. Together with the rest of the sales team they will work towards aligned and cross-functional goals, driving omni sales performance and customer centricity.
On this journey we 're all working together to create the best omni customer offer for our customers and as an Business Analyst you will be a key player in making this happen. Together with the rest of the team you will work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work.
Key responsibilities include:
Maximizing OMNI profitable net sales, customer base, customer experience and day-to-day sales operations in your e-com markets.
Planning, forecasting and following up on selling in sales market together with commercial leads and sales market management.
Being the key analyst in the team driving insights and connecting customer, sales, web analytics and logistics-data to optimize decisions.
Assortment and stock management. Planning, managing and following up sales, stock and reduction levels in your e-com markets together with the commercial leads.
Providing input to regional team for your market about e-com, traffic, targets, customer needs and shopping behavior.
Qualifications
Being part of our omni journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future. This is an opportunity for openminded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you've got.
Besides your personality we see that:
ou have a University Degree, preferably in Business, Economics or Fashion
2+ years of E-commerce experience is a merit as well as experience within fast-moving consumer goods
it 's meriting with competence within omni ways of working
you have strong analytical skills and the ability to transfer complex analysis into easily actionable insights
you have strong communication skills and are fluent in English, both written and spoken
you have very good skills in MS Office, especially in Excel and PowerPoint.
Additional information
This is a full-time permanent position preferably starting as soon as possible, located at the H&M Support Office in central Stockholm.
If you feel that your experience, skills, and ambitions are a match send us your application through our career site by the latest 9th of July. We're more about personality and competence than qualifications, so don't worry if your skills aren't a perfect match.
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
Publiceringsdatum2022-06-30Så ansöker duSista dag att ansöka är 2022-07-09
Klicka på denna länk för att göra din ansökanAdressH & M Hennes & Mauritz Sverige AB
Kungsgatan 49
11121 STOCKHOLM
Omfattning Detta är ett heltidsjobb.
Arbetsgivare H & M Hennes & Mauritz Sverige AB (org.nr 556151-2376)
Kungsgatan 49 (
visa karta)
111 21 STOCKHOLM
Arbetsplats H&M
Jobbnummer 6788185
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