Dutch Customer Service Agent

Klarna AB / Butikssäljarjobb / Stockholm
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The Customer Service departments primarily goal is to deliver excellent service to Klarnas customers, both our end-consumers and the e-stores using our payment services. In Stockholm, we are about 100 agents handling customer errands for seven different countries.

Your mission is to give our Dutch customers great service by answering their questions over phone, e-mail and social media. The role also includes handling administrative tasks and helping the organization with translations. You will be involved in different projects such as increasing customer satisfaction or improving routines and processes - all to enable us to deliver the best solutions possible to our customers. The Customer Service department is a central part of Klarna and your work will have a direct impact on our customer satisfaction.

Success in this role means being a dedicated team member who inspires others through your work and personality. Your excellent service is a result of your will to always go the extra mile.

You are a driven and out-going person who enjoys being part of a fast-paced organization where only change is constant. Working towards common goals together with dedicated, social team members makes you tick. You thrive on getting a great deal of responsibility and freedom. We expect you to be fluent in Dutch and English.

We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden?s fastest growing companies, you will play an important role in taking Klarna to the next level. You won't work for Klarna, you'll work with Klarna.

We recommend you to apply as soon as possible, selection and interviews are held continuously.

Apply here: https://klarna.com/work-klarna?adid=f96b12ed77a4e873b0f7c2b7b875fef0

Publiceringsdatum
2013-01-10

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan kan tyvärr inte göras via e-post.

Företag
KLARNA AB

Adress
KLARNA AB
NORRA STATIONSGATAN 61
11343 STOCKHOLM

Kontorsadress
NORRA STATIONSGATAN 61
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
1434767

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