Developer (118280)
Ericsson AB / Datajobb / Göteborg
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We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.
Ericsson is a world leader in the rapidly changing environment of communications technology - providing equipment, software and services to enable transformation through mobility.
Headquartered in Stockholm, Sweden, Ericsson is a publically listed company with more than 115,000 employees
More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what's next in information, communications and telecommunications (ICT). A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.
Come and discover what makes YOU + ERICSSON a powerful combination
Position Summary
The PDU Packet Core PIDS & NIV (Product Introduction Deployment and Support) organization at Lindholmen Göteborg is looking for a skilled engineer who is interesting in working with solving our customer's product problems for the Gateway products, mainly EPG.
We are seeking person with a genuine interest in providing high quality technical support. You need to be service minded and always keep the customers interest in mind. Having the right soft skills is also extremely important when working in our team, much due to the many diverse and different stakeholders you on a daily basis need to cooperate with.
Responsibilities & Tasks
• Handle and drive CSR's (Customer Service Requests) from global customers.
• Participate in emergency handling.
• Participate in new product introduction projects such as FOAs.
The work requires that you are self-driven and service minded since the quality of our work has a direct impact on the customer satisfaction and perception of Ericsson as a professional supplier.
Position Qualifications
Qualifications
You should have a passion for mobile networks, a creative way of working and a curiosity to try new ways of working in order to become more efficient. You're a team player who enjoys sharing your knowledge and skills with your colleagues across other business disciplines, but equally, you can work well independently. You have a thorough technical background and understanding of packet core products, preferably in EPG/GGSN.
You should also have:
• TCP/IP and routing knowledge
• Unix/Linux knowledge
• Software development skills
• Problem solver mind-set
• A positive attitude and a constructive way of solving problems
• Interest in improving work processes
• Good written and spoken English skills
Interviews and recruitment decisions will be held continuously, so please do not wait with your application. Application end date is February 19th.
Please apply via the following link:
https://performancemanager12.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=118280&company=Ericsson&username=&st=020B887AB06CB2463D125B43121A15F2C55DCE21Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-02-04ErsättningFast månads- vecko- eller timlön
FöretagEricsson AB
AdressEricsson AB
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Kista
Jobbnummer 2654473
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