Delivery Manager

Klarna AB / Organisationsutvecklarjobb / Stockholm
2018-06-19
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➡️ Klicka här för den senare publicerade platsannonsen "Delivery Manager" (publicerad 2018-12-11) ⬅️


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What you will do

You will be responsible for our merchants' smoooth experience while they implement our products and solutions, ensuring high quality integrations. Working closely with our merchants and your sales colleagues, you will strengthen your knowledge about the e-commerce and payments industry as well as the underlying system and vendor landscape. This will make you an important source of feedback on Klarna's products!

As a part of Delivery you will:
Be in contact with our merchants via phone, video call or email as well as on site during workshops and demos.
Given the variety in complexity and size of those projects you will adjust your approach dependent on how many integrating parties or Klarna internal stakeholders are involved.
Act as an interface between involved parties and steer them to completion, while eliminating friction as an external project manager.
Provide merchants with profound knowledge about our products and best practices to ensure optimal end customer experience.
Provide merchants with insights on details of configuration options and all aspects of the technical integration.
Provide feedback to product & engineering domains, with whom you will discuss needs and requirements.
Depending on your previous experience you will work within the following levels: Junior, Senior or Manager.

Who you are
Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent.

You should have:
Working proficiency and communication skills in verbal and written English
You might also have
Excellent ability to listen and communicate with different audiences
Ability to handle clients situations in a confident yet humble ways based on facts
An eye for details to easily structure bigger projects into deliverables
Genuine curiosity and good technical understanding
Passion for solving problems

Who we are

Klarna is Europe's fastest growing and most exciting financial technologies (FinTech) company valued at over $2.5bn and we're growing by 40% a year. Here at Klarna we are striving to become the world's most favourite way to buy. It is a bold objective, but we are well on course to achieving it.

Klarna is already operating in 18 markets and we plan to keep expanding. We serve 60 million consumers, work with 70 000 merchants and process more than a million transactions a day. We have some pretty heavy-weight investors including Visa, Sequoia Capital, Permira and Anders Povlsen.

Unicorns are rare - and we are one of them! Unicorns are tech startups valued at over 1$Bn. Moreover, Klarna is listed 8th on CNBC most 'disruptive companies in the world' list for 2016, alongside Uber, AirBnB and coming above companies like Snapchat and Spotify - we are really starting to change the global world of payments.

Publiceringsdatum
2018-06-19

Så ansöker du
Sista dag att ansöka är 2018-12-14
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46

Jobbnummer
4213335

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