Deliverability Specialist - Malmö
Apsis International AB / Supportteknikerjobb / Malmö
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We are looking for a new colleague to join us as a Deliverability Specialist. In this role you will be responsible for surveillance and maintaining of servers and your primary tasks is to ensure that our customers' emails gets delivered.
Your role:
As a Deliverability Specialist at Apsis you will monitor and provide support on email list management and hygiene.
You will advise our customers on how to implement email deliverability best practices in their email campaigns.
You will also work with maintaining our IP reputation which can include handling white- and blacklistings, warm-up of new IP ranges, send-out load balancing and troubleshooting mail bounces to ensure the best deliverability for our customers.
The role also involves handling ESP (Email Service Provider) relations and process feedback loops and end user complaints.
Your daily tasks will among others include:
Third Line Customer Service
PreSales
Deliverability consultation
ISP relations
Manage Spam Complaints
Send Queue monitoring
Blacklist prevention
Internal and external training
Skills and passion:
We will give you an extensive training within this area and it is therefore important that you as a person is curious and willing to learn new things fast. We also want you to love troubleshooting, dig deep and solving complex problems.
You are also a strong team player who like to work in a fast paced international environment.
Your other skills include:
Knowledge of a Database - we work in MS SQL
Basic knowledge of Networking
Experience with Log analysis
Previous experience from a Technical Helpdesk role
Fluent (spoken & written) in Swedish (or any other Scandinavian language) and English
About Apsis:
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our 6000 global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients' marketing success is our success. And we're proud to be there for them, every step of the way.... Intrigued? Find out more at apsis.com.
Publiceringsdatum2017-12-17Så ansöker duSista dag att ansöka är 2018-01-31
Klicka på denna länk för att göra din ansökanFöretagApsis International AB
AdressApsis International AB
Stormgatan 11
21120 MALMÖ
KontorsadressStormgatan 11
Jobbnummer 3858601
Observera att sista ansökningsdag har passerat.