Data Quality Manager, Vattenfall Sales Nordic
Vattenfall / Supportteknikerjobb / Stockholm
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Vattenfall AB Sales Nordic offers a broad range of concepts and services within the electricity market. We act on a strongly competitive and dynamic market. Our customers range from major industrial clients and other corporations to retailers, small companies and private customers. We work in line with our ambition to be Number One for the customer, with a strategy to continue to increase the quality for our customers, ensure our competitiveness and be the employer of choice. We have a Nordic organization, and present some 140 staff in all Nordic countries.
Corporate Sales (SF) as a part of Vattenfall AB Sales Nordic is responsible for exploitation of the market segments B2B > 1 GWh/a and resellers in order to generate maximum profits and ensure future requirements and long-term survival. Business Quality or SFQ department has the overall responsibility for business quality within Corporate Sales SF as well as for sales process development/ management and information management. SFQ shall also secure that we deliver that we have promised our customers according to the Individual Sales Process. We are also working with demand specification to Customer Service. As a Data Quality Manager you are responsible for ensuring that data Information are conducted in a quality secured, consistent and effective manner.
Job description
• Provide competence regarding construction and use of databases
• Key user in BW-reporting
• Ensure quality by measurement and random sampling checks in the data for which the Unit is responsible
• SLA with Customer Service
• Identify/implement quality improvement measurements within SF as well as KS and SQ interface
• Take a part in product-and process development with the main focus on data quality
• Follow up assignment that SF imposed Customer Service and ensure its implementation
• Resolve diverse customer-related matters within SFQ responsibility
Qualifications
• You have a relevant education degree
• You have excellent skills in MS Office, MS Access, SAP ISU/CRM
• You have god skills in Swedish and English
• You have experience of process compliance
• You are able to live up to Account Management as the way of selling
• You have competence to develop, manage and handle Access databases to be able to continuously control that SF has valid contract with customers
• Experience of Business Warehouse and databases building is an advantage
We are looking for an individual with analytical skills and high social competence. You are solution-oriented and have good reasoning ability.
The position is located in Råcksta or TrollhättanFor more information about the position please contact Jonas Waldner, Business Quality Manager, +46(0) 520 88 657 or +46(0) 70 520 15 82. For information about the recruitment process please contact Carina Harre, Recruiter, +46(8) 739 60 89.Union representativesCarl-Gustaf Angelin, Akademikerna, +46(8) 739 73 45Johnny Bernhardsson, Sif, +46(8) 739 62 79Stig Lindberg, ledarna, 0301 425 56Ronny Ekwall, SEKO, +46(0) 70 654 36 41 Vattenfall is convinced that diversity leads to development. Therefore we seek a harmonious balance of employees in terms of gender, age, and ethnic and cultural backgrounds.
Welcome with your application with CV and cover letter via this page no later than 16th of September 2010.
We look forward to your application!
Publiceringsdatum2010-09-02Arbetstider och omfattningPermanent Position - Full Time
Så ansöker duSista dag att ansöka är 2010-09-16
Ansök online
Ange följande referens när du ansöker: 12340-NSAL00029
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Ansökan sker via företagets webbplats.
KontaktFöretagVattenfall
AdressVattenfall
16287 Stockholm
Jobbnummer 723753
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