Data and Analytics manager to CX&S at H&M
H & M Hennes & Mauritz Gbc AB / Matematikerjobb / Stockholm
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Do you want to join H&M on a journey, defining the way we create a seamless omni customer experience?
In line with our Faster Forward strategy H&M is on a journey to create a modern and relevant customer and colleague experience. To adapt to the constantly changing world around us and to remain competitive, we need to ensure that our products, the customer experience and our brand provides unique value for our customers. To move even faster forward as a team, we are changing our way of working to be able to offer our customers a seamless shopping experience on their own terms - where they want and when they want it. This means that we need to accelerate digitalization of our business and put the customer at the core of our business for real.
Customer Experience & Sales (CX & Sales) is a newly established global cross-functional and customer-centric function within the H&M Brand focusing on delivering an outstanding customer experience. CX & Sales has a key role in enabling us to reach our brand direction, to become the leading destination for style, creativity and culture. As Data & Analytics Manager you will be right at the center of this shift towards a truly customer-centric organization.
Job Description
As Data & Analytics manager you will:
Lead and develop a team of Data & Analytics Specialists.
Support the business with proactive analysis and guidance for strategic decisions and change management initiatives.
Proactively develop and maintain a strong toolbox with tools supporting stakeholders in their operational and strategical work.
We are an organization built on collaboration. We embrace the totality and work towards a common direction and shared objectives, learning and adjusting along the way. We win as a team, focusing on our contribution to the whole. Everything we do, we do with the customer in mind, and we use data and customer insights in our decision-making. We believe that by having a clear direction to where we are going, we can all lead the way. At CX & Sales, we dare to choose, and we dare to be bold - think big, start small and just do it.
Qualifications
Experience of working with large data sets, data visualization and data modeling
Genuine interest in creating business value with the use of data
Previous experience of leading teams or great leadership potential
The ability to see the bigger picture, yet keeping attention to detail
Great team spirit, who thrives in a dynamic work environment and create results together with others.
Enjoys explaining complicated technical concepts to a less technical audience
A creative, curious and solution orientated mind-set
The position is based in Stockholm. Fluency in English is mandatory, Swedish is not.
At H&M Group we strive to have a fair and inclusive recruitment process. Therefore, we kindly ask you to not attach a cover letter in your application as they often contain information that can easily trigger unintentional biases. H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
Publiceringsdatum2022-06-01Så ansöker duSista dag att ansöka är 2022-06-12
AdressH & M Hennes & Mauritz Gbc AB
MÄSTER SAMUELSGATAN 46A
10638 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare H & M Hennes & Mauritz Gbc AB (org.nr 556070-1715)
Mäster Samuelsgatan 46a (
visa karta)
106 38 STOCKHOLM
Ansökan E-post:
catrinex.karlsson@hm.com Arbetsplats H&M Group
Jobbnummer 6704312
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