Danish Speaking Team Leader for Customer Service Department
MultiMind Bemanning AB MultiMind Bemanning AB / Kontorsjobb / Stockholm
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hela Sverige MultiMind Bemanning AB offers staffing and recrutiment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.
MultiMind is now looking for a Team Leader to one of our clients' customer service department. The company is today one of the world's fastest-growing in cosmetics industry, is present in 63 countries and has more than 7000 employees.
Currently our client building the customer service team, that will consist of two co-workers with the assignment to give world class support to clients through e-mail and telephone.
Your key responsibilities
As a customer service Team Leader you will be leading the customer support department. You will be handling daily duties including taking phone calls from resellers and clients. Placing orders, handling claims and performing other common office duties will also be part of your tasks. You will be involved in proof-reading of the catalogues, development of business systems, financially related matters, and administration of the logistics together with the subcontractors to secure cost efficiency and quality of the deliveries. In addition, you will be responsible for including sales mechanisms in the consumer catalogue.
What we are looking for
• Experience from customer support and /or sales
• Excellent written and verbal communication skills in Swedish and Danish
• Experience from proof-reading in Danish
• Excellent knowledge of English
• Excellent computer skills and ability to learn new business systems
• Experience from handling logisticsl enquiries
• Excellent understanding of sales mechanisms
• Ability to work in an fast paced environment
As a person you enjoy team work and have the ability to contribute to a good atmosphere at work and share energy with your co-workers. You also have integrity and the ability to differentiate between personal and professional aspects. As you will work with service we would prefer if you are performance oriented and take initiative.
What we offer
We are offering you a chance to work in modern beauty company with an entrepreneurial spirit, down-to-earth management style and a large office in the city center of Stockholm. You will get the opportunity for both personal and career development.
The position is full-time and based in Stockholm, Sweden.
To apply, please submit your application including your CV as soon as possible. We screen the applications continuously
Publiceringsdatum2012-03-12Arbetstider och omfattningFull-time
ErsättningMonthly
Så ansöker duSista dag att ansöka är 2012-03-31
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktMaja Eriksson, +46 8 21 67 45
FöretagMultiMind Bemanning AB MultiMind Bemanning AB
AdressMultiMind Bemanning AB MultiMind Bemanning AB
Kungsgatan 66
11122 Stockholm
Jobbnummer 1182995
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