Customer Support Specialist

Kjellberg Fastighet & Konsult AB / Kundservicejobb / Ludvika
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We offer a unique opportunity for you to quickly build invaluable knowledge and broaden your experience within supply chain. Our focus is on ensuring our consultants thrive and grow both with us and in their assignments, which is why we invest in your competence development, provide a strong professional network, and offer continuous follow-up throughout your consulting assignment with our clients.
Join us in a world full of possibilities and challenges within the supply chain field!
We are now looking for a Customer Support Specialist
Tasks:
Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.
Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
Coordinates resolution with After- Sales Service and/or Spare Parts teams
You will be responsible for orders/projects from clarification meeting to shipping, delivery, invoicing and settling of payment.
You will maintain and enhance customer satisfaction by providing excellent service at all stages of the order/project.
The orders that are handled by the Service unit are from smaller spare part orders (often by express) up to medium size projects, including Training and Field service.
You will work in a multicultural team and customers all over the world and have readiness to handle different cultures and scenarios.
Your Experience:
• Customer Support experience.
• Order handling and related work task.
• Knowledge about different cultures and scenarios.
• Fluent english, written and spoken.
• Swedish, written and spoken is a plus.

Please submit your application in English ASAP. Applications in Swedish will not be reviewed.

Så ansöker du
Sista dag att ansöka är 2023-05-10
E-post: info@procuremore.co

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Kjellberg Fastighet & Konsult AB (org.nr 559244-7139)
771 31  LUDVIKA

Arbetsplats
Procure More Consulting

Jobbnummer
7739585

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