Customer support representative with Turkish language skills

Storytel / Butikssäljarjobb / Stockholm
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Storytel is Northern Europe's largest audiobook streaming service and offer thousands of audiobooks and ebooks to customers in fifteen markets, and we plan to expand in the coming year. We are now recruiting a customer support representative who is fluent in Turkish and English to our global customer support team located in Stockholm.

What we can offer

Our customer support team loves communicating with customers, answering questions, solving whatever issue they might have or providing a great book tip. We are a social group and if you like discussions about true crime, books, tv series or exchanging cat gifs you will fit right in. Storytel offers you the opportunity to become part of a fast growing and international company and a team that strives towards giving great service to our customers. A good company culture is important to us at Storytel and we believe in, and focus on, personal development.

About the role

As part of our Global Customer Support team your main task is to answer questions from our customers on the Turkish market, mainly through e-mail and social media, but also other channels.

Customer support is the first contact customers have with Storytel so we pride ourselves with giving them the best service possible no matter what the issue might be. Therefore it is important that you have great communications skills and love to find solutions.

Is this you?

• You enjoy a good audiobook or ebook
• You are a creative problem solver and likes to be proactive
• You are a smart phone user and tech savvy
• You are fluent in Turkish and English
• You like challenges and learning new things
• You are service minded and understand the value of great customer care

Does this sound interesting? We would love to get your application today. Please write your cover letter and CV in English.

The position is full time with a monthly salary.

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2019-02-13

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2019-08-02
Klicka på denna länk för att göra din ansökan

Kontakt
Josefine Neurath josefine.neurath@storytel.com

Företag
Storytel

Adress
Storytel
Tryckerigatan 4
11128 Stockholm

Kontorsadress
Tryckerigatan 4, Stockholm

Jobbnummer
4611243

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