Customer Support Manager to Rebtel!
Rebtel Networks AB / Ekonomichefsjobb / Nacka
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hela Sverige Rebtel makes free and cheap international calls and messages available to users globally by an innovative take on VoIP. We're now entering a new path where we will bring our calling and messaging platform to 3d party developer to reach even larger user groups. Our aim is to be the world's leading over the top platform for mobile communication by 2014.
Rebtel is one of Sweden's most successful startup companies and is located in Stockholm. We have provided free and cheap international calls and messages to users globally since 2006 and we are now running a profitable and expanding business. More than 17 different nationalities are represented in our office and it is an inspiring environment and a great place to meet other likeminded people with high ambitions, who like to work hard but always make sure to have fun while doing it.
The Job
Do you want to make or customers love us even more?
Our Customer Support Manager is moving on to new challenges within Rebtel. We are looking for a person who can take on the job! You will be responsible for providing customer care that will help in converting, keep and grow the Rebtel user base and get satisfied users who perceives Rebtel customer care to be "Best in Class"!
The Responsibilities
Manage all activities related to the Customer Support department
Staff responsibilities (e g recruiting, coaching, follow ups, information)
Set, implement and follow up on targets for the group
Budget responsibility
Initiate and drive operational improvements
Participate and/or closely follow projects that will influence Customer Support
Work both in a strategic and operational manner
Work with customer errands
Your Profile
We are looking for an experienced Customer Support person, with a teamlead/managerial experience in the field.You can combine your sense of quality with speed and understands the challenges and points of success within a customer support department.
You have an interest in the telecom field and are "tech savvy".
As a person, you have a great attitude and are highly motivated, result orientated and have a strong personal drive. You thrive on supporting and motivating others to great results!
Just like the rest of the staff at Rebtel, the support team is an international bunch! You will work with people from both Spanish and French speaking parts of the world.
You are fluent in English, if you know Swedish, French or Spanish it's a bonus.
Sounds like you? Apply today!
Publiceringsdatum2012-03-08Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duAnsökan kan skickas till e-postadress:
sofia.berglind@rebtel.comFöretagREBTEL NETWORKS AB
AdressREBTEL NETWORKS AB
BOX 1113
13126 NACKA STRAND
Jobbnummer 1181162
Observera att sista ansökningsdag har passerat.